Senior Domestic Processing Officer

  • Full-time
  • Business Segment: Group Functions

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To process the payment instructions received for all ITT, OTT and Trade payments to meet client expectations.

Qualifications

  • A Degree in Business Commerce/Accounting or Business Administration

Experience:

  • 1-2 years knowledge and practical experience with using computers and relevant programmes and systems to capture and upload data.

Behavioural Competencies:

  • Following Procedures
  • Managing Tasks
  • Meeting Timescales
  • Producing Output
  • Upholding Standards

Technical Competencies:

  • Data Analysis & Management
  • Manual Deal or Trade Processing
  • Product Related Systems (Business Banking)
  • Project Reporting
  • Settlement Systems

Additional Information

Key Impact Areas:

  • Build and maintain relationships with internal stakeholders (e.g. Transactional bankers, Excon and Due Diligence teams) to resolve exceptions ensuring the processing of the payment instruction.
  • Capture the payment instruction into relevant payment systems to ensure the payment is released.
  • Develop knowledge of TPS products and the TPS Operations (TPSO) processes, systems and procedures to effectively process the payment.
  • Identify payment exceptions (e.g. insufficient funds, cover deal challenges) during processing and refer to relevant internal stakeholders (e.g. Processing team, Due Diligence teams) to resolve.
  • Remediate the exception as identified in the failed automated process to ensure the release of the payment. Develop a clear understanding of the payment exception and correct at source to prevent recurrence.

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