Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Responsible for contributing to and continually improving an efficient and cost effective process designed to assist staff in their travel in compliance with the bank's policies and Government regulations.

Coordinates processes to ensure stakeholders 360 satisfaction. An awareness of and strategic response to external influences, such as legislation, costs and environmental pressures is vital.

• Assist in arranging domestic and international staff travel bookings, confirmations and hotel reservations.
• Assist in visa procurement, transfer protocol arrangement.
• Able to handle quick and last-minute changes in travel plans.
• Churning out travel-related reports as demanded
• Maintains an excellent relation with external stakeholders such as embassies, immigration, airport staff etc
• Ensure efficient and prompt services are delivered to both external and internal customers.
• Keep an adequate record on expenses on visa applications and tickets.
• Accurate processing of invoices and prompt payments to service providers.

• BSc Project Management/Architecture/ Building Construction or related field.

Experience

• 3-5 years working experience in travel industry
• Working knowledge on visa issuance and ticket booking
• Abreast with the travel industry information
• Well informed about embassies

Behavioural Competencies:

• Problem Solving
• Decision Making
• Interacting with People
• Inviting Feedback
• Planning

Technical Competencies:

• Data Analysis
• Planning, Forecasting and Budgeting
• Reconciling Financial Records
• Service Management Processes
• Supplier Relationship Management
• Travel Arrangements