Manager, Implementation
- Business Segment: Corporate & Investment Banking
Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
We are seeking a dynamic and experienced Manager, Implementation to join our team in Johannesburg, South Africa. In this pivotal role, you will lead and oversee the implementation of our cutting-edge solutions, ensuring seamless integration and optimal performance for our clients.
- 5-10 years' experience in a Financial Services Organisation
- Solid Project Management & Implementation background (5-10 years)
- Hands-on experience in Transactional Banking, plus knowledge across Cash, Trade, Investor Services & Card
- Client engagement experience across multiple African markets
- Confidence to engage with senior/executive management (CFOs, Treasury Heads, Financial Managers)
- Deep understanding of account opening, onboarding, FICA/KYC across African regions
- Ability to take full ownership of implementations - driving "mandate to money"
- Extensive Knowledge of TPS channels, SWIFT Payments, electronic channel integrations , onboarding and ISO
- Solid operations and systems exposure
Qualifications
- Bachelor's degree in Business, Information Technology, or a related field
- Minimum of 5 to 10 years' experience in implementation management, preferably in a financial industry
- Proven track record of successfully delivering complex implementation projects
- Strong knowledge of project management methodologies and implementation best practice with Excellent leadership and team management skills
- Outstanding communication and stakeholder management abilities
- Analytical mindset with strong problem-solving and decision-making skills
- Proficiency in relevant project management tools and software
- In-depth understanding of industry-specific implementation processes and challenges
- Project Management Professional (PMP) certification is desirable
- Ability to travel within South Africa as required for client engagements
- Fluency in English; knowledge of additional local languages is advantageous
Additional Information
Behavioural Competencies:
- Challenging Ideas
- Directing People
- Establishing Rapport
- Exploring Possibilities
- Interacting with People
- Interpreting Data
- Making Decisions
- Providing Insights
- Seizing Opportunities
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies:
- Agile Concepts
- Application Knowledge for Support
- Automation Enablement
- Automation
- Business Continuity and Disaster Recovery Planning
- Business Process Design
- Business Process Improvement
- Client Relationship Management
- Collaboration
- Compliance
- Continuous Improvement
- Creative Problem Solving
- Data Analytics & Visualization
- Evaluating Risk Management Effectiveness
- Operations Risk Management
- Product and Services Knowledge
- Programme Management
- Project Planning
- Quality Management System Support
- Risk Awareness
- Root Cause Analysis
- Solution Design & Enablement
- Stakeholder Management
- Strategic Alignment & Execution