Specialist, Digital & Self Service Channels

  • Full-time
  • Business Segment: Corporate & Investment Banking

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

Technical support of the Bank’s Digital banking channels, Core banking and associated back end systems with a view to maintain high availability and excellent end user experience. Provide technical support for bank initiatives. 

Qualifications

Type of Qualification: First Degree
Field of Study: Information Technology, Computer Science, Telecommunications, Electrical Engineering or technical related field.

Cloud certifications are an added advantage e.g. AWS, Azure

Experience Required
3-4 years

  • Understanding of system support and Incident management.
  • Strong knowledge of operating systems i.e. Windows and Linux
  • Experience working with databases e.g. Oracle, Mysql, MsSQL
  • Experience working with basic technical T24 Core banking system e.g OFS scripting, understanding of core T24 modules.
  • Ability to develop custom scripts or automation tools for application management.
  • Experience or knowledge of Cloud Technology will be an added advantage.
  • Experience on Security and Risk.

Additional Information

Behavioural Competencies:

  • Adopting Practical Approaches
  • Generating Ideas
  • Managing Tasks
  • Producing Output
  • Upholding Standards

Technical Competencies:

  • Incident and Problem Management
  • Application Support
  • IT Program Management
  • Service Management Processes
  • Stakeholder Management
  • Trouble Shooting
  • IT Systems
  • Configuration Management

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