Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To process new to bank client onboarding and subsequent client changes efficiently and in line with regulatory principles to complete the client review process timeously and professionally.

Client: Communicate with internal and external customers to attend to KYC queries, telephone calls, obtain outstanding documents and resolve any other KYC queries to ensure all customer queries are resolved within laid down timeframes. Monitor and follow up on long outstanding queries.

Risk & Regulatory, Prudential and Compliance:  Assess files and request additional documentation and information where required to complete the KYC due diligence according to the Compliance Framework, Banking Act, Financial Intelligence and Anti-Money Laundering Act (FIAMLA) and Bank of Mauritius guidelines on Anti-Money Laundering (AML) and Combating of Financing of Terrorism (CFT) standards.

Data: Capture and update information on Goldtier and Sales Force and check changes and updates to ensure compliance and minimise risk exposure. Review other analysts work as required.

Qualifications

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Client Regulatory Services
Operations
3-4 years
General Banking Experience and sound understanding of KYC

Behavioral Competencies:

• Checking Details
• Developing Expertise
• Embracing Change
• Examining Information
• Following Procedures
• Interacting with People
• Making Decisions
• Managing Tasks
• Meeting Timescales
• Producing Output
• Taking Action
• Upholding Standards

Technical Competencies:

• Business Administration Skills
• Compliance
• Query Resolution
• Risk Management
• Verbal Communication