Team Leader, Universal Banking

  • Full-time
  • Business Segment: Personal & Private Banking
  • Compensation: ZAR 0 - ZAR 0 - yearly

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To oversee a team of Universal Bankers for a Point/s of Representation (POR/s) within client experience, product and laid down requirements to drive sales and service objectives.

Qualifications

Minimum Qualification: 

  • Matric coupled with a completed FAIS qualification (at least NQF Level 5)


Required Experience:

  • Sales & Services for both personal and business Banking
  • 3-4 years previous experience in the front line.
  • Knowledge of retail and business products required for understanding the context of stated client demands.
  • Knowledge of the procedures and the interdependencies of the various functions performed in Branch.

Additional Information

Behavioural Competencies:

  • Generating Ideas
  • Exploring Possibilities
  • Providing Insights
  • Adopting Practical Approaches
  • Convincing People

Technical Competencies:

  • Banking Process & Procedures
  • Client Acceptance & Review
  • Application & Submission Verification (Consumer Banking)
  • Customer Understanding ( Consumer Banking)
  • Product Knowledge (Consumer Banking)
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