Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To grow, manage, and retain a portfolio of high-value private banking clients by delivering tailored financial solutions aligned with the segment’s value proposition. This includes executing initiatives that enhance client experience, deepen relationships, and drive sustainable value for both the client and the bank.

Qualification and Experience

• A Bachelor’s degree in Business Commerce, Accounting, Business Administration, or an equivalent qualification.
• Proven experience in sales, service, and relationship management within the financial services industry.
• Demonstrated ability in credit application preparation and financial solutioning, with strong financial acumen.
• A track record of successful sales performance in banking or financial services.
• 3–5 years of working experience in Relationship Banking or a similar client-facing role.

Key responsibilities

• Serve as the primary contact for clients, offering personalized financial solutions aligned with the client value proposition.
• Apply sound account management practices to ensure optimal credit portfolio performance and reduce financial risks.
• Ensure full compliance with all applicable regulatory and legislative requirements, including Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols.
• Advise clients on lending products, prepare and submit quality credit applications, and conduct credit reviews.
• Analyze client financial behavior and needs to identify and deliver mutually beneficial financial solutions.
• Act on client instructions within mandate, ensuring proper indemnities are in place and escalating when necessary.
• Educate clients on lending processes, credit maintenance, and account conduct expectations.
• Conduct regular client reviews to ensure segmentation alignment and achievement of portfolio financial objectives.

Behavioural Competencies

1. Client Centricity
2. Relationship Building
3. Emotional Intelligence
4. Resilience and Adaptability
5. Ethical Conduct and Integrity

Technical Competencies

1. Financial Advisory and Wealth Management
2. Credit Risk Assessment
3. Regulatory Compliance
4. Portfolio Management
5. Digital Banking Tools and Analytics