Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To create and implement operational plans to achieve the scalability requirements of experience design.

Qualification

• Information Studies Degree

Experience

• 5-7 years demonstrated workplace experience within the area of specialisation with evidence of contribution to the experience design practice

Behavioural Competencies

• Articulating Information
• Challenging Ideas
• Convincing People
• Developing Expertise
• Establishing Rapport

Technical Competencies

• Product and Services Knowledge
• Data Analysis and Effective Design
• Requirements Gathering and Management
• Research and Information Gathering
• Service Management Processes
• Client Journeys and Personas