Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Responsible for the installation, configuration, maintenance, and repair of Physical Channels with a focus on Automated Teller Machines (ATMs) and Cash Deposit Machines (CDMs). The position requires the support of hardware and software activities on the Bank’s physical channels including ATMs, CDMs, Cash in Transit (CIT) devices, and Point of sale (POS) devices to ensure availability, reliability and security of the physical channels in a manner that meets customers’ requirements with speed and agility.

Type of Qualification: Degree
Field of Study: Information Technology or related field

Experience Required

Experience Details

1-3 years

Technical/Systems Support/Programming experience (Required)

Banking/financial experience (1 +years )

In depth knowledge of the Database systems SQL, Core Banking System, Programming, etc ( 1-2 years)

1-2 years

Good knowledge of ATM software and hardware systems.( preferred)

Good knowledge of Oracle and UNIX will be an added advantage (preferred)

1-2 years

Experience with Switches (Postillion/Sparrow/) (Preferred)

1-2 years

Experience with ISO8583 messaging standards (Preferred)

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Developing Expertise
• Documenting Facts
• Establishing Rapport
• Interpreting Data
• Managing Tasks
• Meeting Timescales
• Producing Output
• Taking Action
• Upholding Standards
• Decision making

Technical Competencies:

• Application Knowledge for Support
• Application Support
• Data Analysis and Inference
• Documenting
• Risk Management
• Service Level Management
• Stakeholder Management (IT)
• Trouble Shooting
• Hardware knowledge for support
• Infrastructure and platforms support
• Intelligent testing