Head, Payments & Processing ( Fixed Term Contract )
- Business Segment: Group Functions
Company Description
Standard Bank Offshore is the offshore arm of the Standard Bank Group, a leading Africa focused financial services group, and an innovative player on the global stage. Our international Banking, Lending, Investment, Fiduciary and Wealth Management services offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals.
Our clients range from individuals to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa and SBO is perfectly positioned to support the growth of our organisation from our office in the Isle of Man, Jersey, London, Mauritius and South Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
PLEASE NOTE:
- This role is not open to relocation. Only candidates who have residency and right to work in the Isle of Man can be considered.
- This role is a 14-month Fixed Term Contract
To oversee, manage and continuously improve the account processing function in accordance with risk controls and service requirements ensuring world class client experience and efficient operations.
Qualifications
Minimum Qualification:
- First Degree - Business Commerce
- First Degree - Finance and Accounting
Experience Required :
- 5 - 7 years
- Practical work experience within an operations and processing environment
- 3 - 4 years
- Experience in the management of complex operations, ideally within the corporate
financial services sector - Experience in leading and managing teams, building and maintaining relationships
within and outside of the organization
Key Outputs :
- Comprehensive knowledge of banking transaction processes
- Practical knowledge of how to input, access and utilize information to analyze forecast trends
- Knowledge of corporate banking and the interface between frontline service, sales, and support functions
- An extensive knowledge and understanding of the various systems used within the wider Processing and operations
- Working knowledge of capacity management principles and processes
Additional Information
Behavioural Competencies:
- Meeting Timescales
- Valuing Individuals
- Pursuing Goals
- Empowering Individuals
- Team Working
- Producing Output
Technical Competencies:
- Operations Risk Management
- Automation Acumen
- Data Analytics & Visualization
- Client Relationship Management
- Collaboration
- Continuous Improvement