Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To lead and direct the platform team to deliver cost-effective end-to-end design, architecture and performance of the platform, ensuring availability of the platform and its associated services are stable, secure, compliant to standards, consistently within agreed service levels and resulting in customer satisfaction

• Analyse the costs associated with delivering the platform service/s and identify opportunities for improvement through applicable investment plans
• Assess and monitor the end-to-end performance of the service/s supported by service improvement plans and lead relevant vendor management performance discussions in aid of improvement of overall service delivery
• Authorise at functional level the allocation of resources for the planning, development and delivery, as appropriate, of services and products
• Build and maintain relationships with the Technology teams, CIO communities, and partner with 3rd party partners and the broader industry, influencing their contribution to be fit for purpose for the organisation
• Collaborate closely with other planning roles, architecture, portfolio managers and capacity planners to assist with and determine forecast demand for each service, determining the scope and value proposition of the platform service

• Bachelors Degree: Information Technology/Similar (Min)
• Post Graduate Degree: Information Technology/Similar (Min)

Experience Required: Technology Operations / Infrastructure Production

5-7 years:

• Experience in network planning, engineering and architecture, managing the inventory of all networking components.

8-10 years: 

• Comprehensive understanding of IT Infrastructure including cloud and development integration.
• Experience in Service Support and Management, Information Technology, Operations Support Change and Project Management, Strategy Implementation.
• Experience in leading engineers to evolve and implement a cohesive platform strategy, with teams operating across the entire networking stack.
• Experience in leading a diverse team to design, architect and deliver various platform services.

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Details
• Developing Strategies
• Directing People

Technical Competencies:

• Application Knowledge for Support
• Capacity Management
• Incident and Problem Management
• Infrastructure and Platforms Support
• IT Strategy & Planning