Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

The role holder will lead and manage the Core Operations function in Stanbic Bank Kenya (comprising Account Origination, Account Maintenance, Processing and Clearing, Card Operations, Cash Operations and Domestic Payments) in line with regulatory requirements, market rules, directives, policies and deadlines to achieve defined targets and quality standards and minimise risk whilst maintaining a positive client experience.

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Finance and Accounting, Information Technology, Engineering Sciences Study Direction

Experience Required
Operations Production Services
Operations
3-4 years
Client services

3-4 years
Managing risk and controls in an Operations environment

3-4 years
Managing an Operations team, business or product unit

5-7 years
In a banking Operations environment

8-10 years
Working in an Operations environment within a multi-national banking or financial
services business

Behavioral Competencies:

• Articulating Information
• Challenging Ideas
• Developing Expertise
• Developing Strategies
• Directing People 

Technical Competencies:

• Automation Acumen
• Automation Literacy
• Business Intelligence
• Client Relationship Management
• Coaching and Mentoring Operational Practices