Assistant, Relationship Manager - Gaborone

  • Business Segment: Business & Commercial Banking

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To provide a first line of support to the Relationship Managers, while ensuring that an exceptional service is delivered at all times producing a favourable client experience and maintaining a high level of integrity and ethical standards, within defined compliance and risk parameters.

Qualifications

Minimum Qualifications
Type of Qualification: Degree
Field of Study: Business Commerce or related

Experience Required
Commercial Clients
Business & Commercial Banking
3-4 years


Broad knowledge of the banking industry gained through having worked in a banking environment, knowledge of business and back office operations. Experience in a Compliance, Risk, Know your Customer (KYC) or a New Business role, with exposure to AML (Anti-Money Laundering), CFT (Countering the Financing of Terrorism) and ABC (Anti-Bribery & Corruption) would be a distinct advantage.

Additional Information

Behavioral Competencies:

  • Conveying Self-Confidence
  • Embracing Change
  • Examining Information
  • Inviting Feedback
  • Managing Tasks
  • Producing Output
  • Providing Insights
  • Resolving Conflict
  • Showing Composure
  • Team Working
  • Thinking Positively
  • Understanding People

Technical Competencies:

  • Account Opening & Maintenance
  • Banking Process & Procedures
  • Client Servicing
  • Customer Understanding (Business Banking)
  • Product Knowledge (Business Banking)
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