ATM Specialist - ATM & CDM

  • Full-time
  • Business Segment: Personal & Private Banking

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To lead and execute on the Automated Telling Machine (ATM), Cash Deposit Machine (CDM) strategy for country, aligned to digital migration, service and commercial targets. To drive revenue objectives, device availability, functionality and the management of all service level agreements (SLA's) governing physical devices. To oversee ATMs and CDMs deployment projects as well as ensure that system changes are implemented across the country and that the latest security coverage is in place.

Qualifications

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Information Studies
Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required
Client Coverage
Personal and Private Banking
5-7 years
Exposure to branch banking environment is preferred, vendor relationship management, project and stakeholder management. Knowledge and a good understanding of the ATM end-to- end operations value chain, the implementation and management of GRES projects, SLA establishment and management, physical and cyber security requirements for ATM infrastructure, procurement, cash forecasting, etc.Solid understanding of the ATM and CDM industry.

Additional Information

Behavioral Competencies:

  • Adopting Practical Approaches
  • Checking Details
  • Developing Expertise
  • Directing People
  • Embracing Change
  • Establishing Rapport
  • Exploring Possibilities
  • Interpreting Data
  • Making Decisions
  • Meeting Timescales
  • Producing Output
  • Upholding Standards

Technical Competencies:

  • Analysing and Interpreting Information
  • Banking Process & Procedures
  • Client Knowledge
  • Client Retention
  • Continuous Process Improvement
  • Risk Awareness
  • Risk Identification

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