80413385 - Manager, Personalisation, BCB

  • Full-time
  • Business Segment: Business & Commercial Banking

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To create and manage a multi-disciplinary insights and analytics team that partners in the design and delivery of personalised client conversations for BCC country. To design, develop and execute a client conversation portal (e.g. Salesforce) enabling bankers to have contextually relevant and meaningful conversations with clients. To develop, productionalise and maintain statistically robust and accurate campaign models.

Qualifications

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: Post Graduate Degree
Field of Study: Business Commerce

Additional Qualifications/Licenses/Certifications
A post graduate qualification in the quantitative and analytical fields would be an
advantage.

Experience Required
Personalisation, BCB
Business & Commercial Banking
8-10 years
Proven experience in deep quantitative, analytics, and modelling environments with proven track record on delivering both customer and commercial outcomes. Proven track record in customer insights and analytics environment with end-to-end accountability on translating data into insights and translating the derived insights into actionable customer value propositions and conversations delivering both customer and commercial outcomes.

Additional Information

Behavioral Competencies:

  • Challenging Ideas
  • Developing Expertise
  • Developing Strategies
  • Directing People
  • Embracing Change
  • Empowering Individuals
  • Interacting with People
  • Making Decisions
  • Resolving Conflict
  • Showing Composure
  • Taking Action
  • Valuing Individuals

Technical Competencies:

  • Customer Understanding (Business Banking)
  • Economic Capital Management
  • Product and Services Knowledge
  • Product Knowledge (Business Banking)
  • Risk Reporting
  • Risk Response Strategy
  • Risk/ Reward Thinking
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