Technology & Architecture

To align, develop, implement, track and monitor the Real Estate Services (RES) strategic enablement plan for Tanzania. To enable the achievement of SBT's overall business strategy and goals. To lead, manage and deliver on the RES capabilities across Retail, Commercial, Technical, Facilities Management and Group Physical Security portfolios, in Tanzania. Accountable and Responsible for the total Physical Real Estate which comprises of small subunits dealing with Premises, Logistics, group physical security and related capabilities, in Tanzania, across all value chains.

Risk, Regulatory, Prudential & Compliance

• Set, advise and monitor adherence to minimum standards for Real Estate Services, Tanzania to ensure compliance with statutory and regulatory Real Estate laws.
• Set, maintain, and monitor adherence to risk appetite standards for Physical Security, Tanzania.
• Track industry best practices and enforce duty of care as required.
• Provide guidance and advice in managing RES-related risks, complex problems and key opportunities that have been identified across SBT.

People

• Lead the Real Estate Services Function, Tanzania, according to the lean leadership and employee engagement principles, including employee lifecycle from recruitment through to exit, performance management, training and development, discipline and grievance management, retention and reward and people administration, to ensure a high-performance culture.
• Define the stakeholder engagement model that relates to Real Estate Services, Tanzania to enhance customer centricity.
• Develop and implement the RES People plan within Tanzania with support from the Human Capital Function. Define and approve the jobs and appointment of incumbents for critical roles within Real Estate Services across SBT in alignment with Human Capital standards. Identify current and potential employee skill requirements in consultation with the Human Capital Function.

Physical Infrastructure

• Lead and drive design, cost, implementation and management of projects across all phases of the project life cycle. Translate user requirements into practical property solutions and manage projects in terms of quality, timing and cost.
• Provide expertise and guidance to SBT to deliver fit-for-purpose Real Estate solutions that enable a consistent workplace experience across the SBT Real Estate portfolio (i.e., maintenance, space provisioning, logistics and hospitality).
• Lead, manage and deliver Real Estate Services capabilities across Retail, Commercial, Technical, Facilities Management and Group Physical Security portfolios. Optimise business processes and better leverage business insights that enable enhanced decision making in order to make the enterprise smarter and more resilient.
• Develop the Real Estate Governance standards and fundamentals for lease, buy, sell and develop within Tanzania in order to contribute to the Real Estate Services Toolbox.
• Develop, advise and monitor adherence to minimum standards relating to retail & commercial infrastructure development and physical security. Lead the delivery of a strategic corporate infrastructure plan and deliver all physical security solutions.
• Lead and control effective maintenance of physical corporate infrastructure. Maintain and manage facilities for corporate infrastructure (including Professional Technical Services).
• Lead and drive effective management of SBT's property portfolio and ensure that the physical distribution of both Commercial and Retail space that the Group occupies is optimised (incl. management of the Group's entire portfolio of property assets).

Data

• Define the data model for the Real Estate Services Function in adherence to the SBT data policies and standards. Develop, provide and maintain the core data sets for Real Estate Services to the SBT Data Function.

Financial Management

• Develop the minimum budgetary standards and efficiency targets for the Real Estate Services Function and ensure alignment to the financial strategy as determined by the SBT Finance Function.
• Drive cost management and budgetary control and adherence for the Real Estate Services Function within Tanzania, including the development and management of the operational budget and unit cost management to control cost within budget.
• Define and control the optimal Real Estate Holding structure, including buy / rent / dispose, accounting standards, capital allocation tax, etc. to realise the strategic objectives and aspirations of the Bank and ensure sound financial control with respect to Real Estate within Tanzania.
• Control the end-to-end Vendor value chain for Real Estate Services within Tanzania across Retail, Commercial and Physical Security. Ensure Real Estate Services are competitive and benchmarked against industry standards.
• Enable capital and functional cost improvements, improved risk, controls and compliance, data access, quality and integrity, governance driven predictability, accelerating change readiness and business agility as it pertains to the entire Real Estate Services Function within Tanzania.

Strategy

• Develop the Real Estate Services functional strategy to ensure alignment to the Stanbic Bank Tanzania Strategy as well as the Group Real Estate Services Strategy.
• Lead and drive the implementation of the Real Estate Services Functional strategy to enable the SBT strategy. Execute, monitor and maintain adherence to the Real Estate Services functional plan.
• Track physical infrastructure trends and identify opportunities to influence the strategic aspirations of the Bank as a member of the Tanzania Executive Management team.

Technology & Architecture

• Set Real Estate Services technology plan based on the Real Estate Services Function's plan and SBT IT plan. Provide SBT Real Estate Services domain expertise to develop the relevant technology requirements. Adhere to and implement the relevant technology standards developed by the IT Function.
• Lead and influence decisions on technology, the future-way-of-work, what physical infrastructure would both support the achievement of the  financial services as well as support and protect the people (employees and clients) and the planet. Provide thought leadership in alternative power utilization Tanzania and SEE initiatives (i.e. water consumption, re-cycling and waste management). Provide governance domain expertise into technology requirements.

Licence to Operate

• Govern that adequate licensing is acquired and maintained for all retail and commercial real estate, by understanding all the legal and licensing requirements across the franchise.
• Define and implement the frameworks and standards that ensure compliance with all relevant legal and regulatory requirements from a physical infrastructure perspective across SBT.

Organization Design

• Develop and implement the Real Estate Services Function's specific Operating Model, capabilities, supporting standard job descriptions and skill requirements for SBT based on Human Capital standards. Monitor adherence to the Real Estate Services Function's Organization standards across SBT.

Minimum

qualification 1*

BSc Civil Engineering or Real Estate Management or Quantity Surveying or Architectural & Design

Engineering or Real Estate Services or Construction Management

Other Minimum Qualifications, certifications, or professional memberships

• A bachelor’s degree in Civil or Architectural Design degree would be a minimum requirement for this role. In addition, Real estate qualifications or certifications would be required.

Preferred Qualifications

Type of Qualification

 BSc Civil Engineering or Real Estate Management or Quantity Surveying or Architectural & Design

Master’s degree

Business Administration or Management or Commercial

Other Preferred Qualifications, certifications, or professional memberships

• MBA degree would be preferable.

Experience

Job Function: Real Estate Management

Job Cluster: Facility

Years: More than 10 years

Experience Description

The role requires a seasoned, holistic entrepreneurial leader who is customer focused with proven organization with capability and profound knowledge of the full dimensions of the field, gained from a track record of 10 years or more in functional leadership who can influence outstanding leaders and a large body of employees.

Behavioural Competencies

Upholding Standards

Upholding Standards within the organization is important for ensuring that high quality products and services are provided as well as for ensuring that trust is created and maintained. Individuals need to focus on developing proper and discreet behaviour and to honour their commitments in order to be effective at demonstrating this competency.

Valuing Individuals

This competency is about helping others to feel that they are worthwhile and important. The behaviours emphasised in developing this competency are trusting and tolerating others as well as showing consideration.

Challenging Ideas

This competency is about an individual facilitating or catalysing change in an organization. Challenging Ideas emphasises individual behaviours associated with questioning assumptions, challenging established views and arguing personal perspectives.

Convincing People

This competency is about bringing others over to your point of view. The emphasis in this competency is on being persuasive and taking a negotiating approach. In addition, Convincing, People focuses on individuals being able to shape others’ opinions.

Developing Expertise

Developing Expertise is about individuals being open to learning as well as maintaining an efficient rate at which they learn. Furthermore, aims to develop relevant expertise can apply productively in service of their organization’s goals.

Developing Strategies

This competency includes facets of behaviour such as being visionary and establishing effective plans that take into consideration long-term aspects. This competency also includes the need for individuals to focus on identifying trends.

Directing People

This competency emphasises the leading or giving direction part of leadership. The effective display of the Leading People competency is highly dependent on the effective display of a number of other competencies. Leading people is about taking control of as well as coordinating people and resources. While there are many different views on what leadership is, in this case, the concern is not focused on what leadership is, but is rather focused on the generic behaviour associated with leading people.

Embracing Change

This competency, in the context of organization is concerned with the extent to which individuals accept challenges and change as well as the extent to which individuals cope well with uncertainty. Accepting change and coping with uncertainty can enhance one's ability to adapt effectively to changing circumstances, which is an ability of increasing importance in an ever more dynamic business environment.

Empowering Individuals

This competency emphasises the empowerment of others which includes encouraging others, motivating as well as inspiring them.

Exploring Possibilities

Exploring possibilities is about individuals being effective at displaying behaviours associated with different situations or problems. Individuals are required to look at a problem and define it in an abstract manner. Unpacking a problem in terms of its underlying principles and basing the problem on sound theory typically allows for deeper insight into the true nature of the problem. This makes the nature of the problem more complete, more meaningful and therefore longer-term sustainable solutions more likely.

Making Decisions

This competency is about the pace at which individuals are prepared to make decisions, as well as their willingness to take responsibility for their decisions when under pressure. It also deals with the extent to which individuals are definite about their views and opinions.

Providing Insights

This dimension is about providing insight with regards to aspects that are likely to have an impact on the organization. It is about making it clear to others what the implications of internal and external organization environmental factors and processes are on the competitive position of the organization. Providing Insights should be done with a focus on improving the situation.

Technical Competencies

Environmental Management

The ability to assess and manage the impact of buildings and their occupants on the environment including management of electricity consumption, water usage, lighting and other site operations. Proficiency Level 5 EXPERT - Provides leadership in this field both within the organization and in the larger industry.

Physical Security Management

The ability to assess the risks of physical threats to the premises of the Bank and create measures to minimise the risks. Proficiency Level 5 EXPERT - Provides leadership in this field both within the organization and in the larger industry

Real Estate Management

The ability to plan and execute the acquisition and disposal of fixed property assets. Proficiency Level 5 EXPERT - Provides leadership in this field both within the organization and in the larger industry.

Space Planning

The ability to document, analyse and allocate office space according to the occupancy standards defined by the Bank. Proficiency Level 5 EXPERT - Provides leadership in this field both within the organization and in the larger industry.

Strategic Planning and Reporting

Knowledge and understanding of the process and thinking required to formulate objectives and priorities and implement plans consistent with the long-term interests of the organization in a global environment. Proficiency Level 5 EXPERT - Provides leadership in this field both within the organization and in the larger industry

Strategy Definition

The ability to develop and drive a shared understanding of a long-term vision for the organization. Proficiency Level 5 EXPERT - Provides leadership in this field both within the organization and in the larger industry