Our client is a young startup in the travel and hospitality sector who is involved in travel reservations, hotel bookings and visa applications.

Job description*
•       Ability to make ticket sales.
•       Ability to identify prospects, close deals and expand our clientele.
•       Ability to keep a good track record of sales of tickets and other travel services; hotels reservations, visa etc.
•       Assist and provide the necessary information to customer enquiries.
•       Act as intermediary between the airlines and the agency by ensuring there is day-to-day correspondence with the airlines on ticketing and reservation issues.
•       Ensure tickets are delivered to the customer before travel date.
•       Ensure effective follow up on customer travel plans
•       Ensure customer satisfaction is achieved at all times
•       Ensure that all periodic payments to regulatory bodies ie. IATA, NANTA, NCAA etc are executed.
•       Conduct market surveys and advice management periodically on findings
•       Keep self and the team up to date on product, service, policies and procedures through regular team meetings thereby ensuring effective communication.
•       Ensure all payments are accounted for and reports forwarded to account department.

Qualification*
•       Should have a minimum qualification of OND
•       Must have at least 1 – 3 years working experience in a Travel Agency or airline in similar capacity.
•       IATA certificate and experience on Ticketing.
•       Have good knowledge of the travel industry as added advantage
•       Ability to use minimum of two GDS applications (Amadeus, Sabre and Galileo)
•       Proficient IT skills with good knowledge and usage of Microsoft Office, Excel, Corel draw, power point etc

*Skills*
•       Problem solving skills
•       Must be customer centric
•       Decision making skills
•       Negotiation and Interpersonal communication skills
•       Good use of social media platforms

*N.B: It is important to state the Job Position as the subject of the mail.*