Customer Service Representative

  • Part-time

Company Description

Staffing Service USA (SSUSA)  is a locally owned and operated business and has been in business for over 27 years.  SSUSA provides flexible staffing, temp to hire, and permanent placement services specializing in Industrial, Office, and Professional Staffing. Please visit our website for additional information at www.staffingserviceusa.com for additional information.

 

 

Job Description

We are seeking a Part Time Customer Service Rep to join a growing company in the Lancaster area! The
Customer Service Rep will take inbound calls from customers, enter information and orders into a database and schedule appointments.  This position is 20 - 30 hours per week.  The position requires sitting for an extended period of time. The Customer Service Rep will speak with clients about questions, concerns or additions they may have to their orders. They will input this data into the computer. Qualified individuals will possess excellent customer service skills and a polite phone voice. Must be detail oriented, comfortable with upselling and possess the capability of answering any questions or concerns the customers may be asking.  Candidates must have working knowledge of MS Office.

Qualifications

Qualified Individuals must:

  • -Possess a HS Diploma
  • -Possess at least 2 years of call center experience
  • -Be comfortable with soft selling.
  • -Possess superior phone etiquette.
  • -Be comfortable with working MS Office Suites
  • -Be comfortable with sitting for long periods of time.
  • -Be comfortable with wearing a head set.

 

Additional Information

 

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