We started with a simple idea—that everyone should be able to accept credit cards—and we’ve been rethinking buying and selling ever since.

For sellers, we’re creating one cohesive service to run your entire business, from a register in your pocket to analytics on your laptop. For buyers, we’re making it faster to order from the businesses you love and more fun to pay your friends back.

Buying and selling sound like simple things—and they should be. Somewhere along the way, they got complicated. We’re working hard to make commerce easy for everyone.

The Growth & Retention team works with millions of existing Square customers to grow their engagement with Square using scalable channels. The team runs hundreds of engagement, upsell, cross-sell and education campaigns every year across email, direct mail, social, and in-product. We are data-driven in everything we do: we carefully test and measure all of our communications, running dozens of tests at any point in time.

You will:

• Understand deeply the lifecycle of customers on Square and identify opportunities for growth and optimization
• Run marketing campaigns and other growth initiatives end-to-end: you will design experiments, develop campaign strategy, and drive execution of the campaign through to completion
• Investigate and test new channels to communicate with our existing customers
• Partner with our Analytics team to measure the impact of each campaign, and develop ways to scale
• Work cross-functionally with product, engineering, legal, analytics and creative to meet ambitious growth targets

You have:

• BA/BS with at minimum 5-7 years of post-university work experience
• A strong background in a strategic marketing or product marketing role
• A love of data and can analyze a marketing funnel; you can identify and size different growth opportunities and the various ways to meet them
• The ability to think strategically and develop comprehensive, data-driven marketing plans
• First-hand experience with email marketing, and get excited about things like subject lines and calls to action (we do!)
• A creative approach
• An energetic and willing attitude
• Experience working cross-functionally with creatives, engineers, analysts and product managers
• The ability to synthesize complex ideas into actionable recommendations for senior executives
• A hungry, infectious personality: we’re looking for someone determined and able to win

Even Better:

• Experience in B2B marketing, with exposure to both small & medium-size businesses
  

At Square, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.