Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Reporting to a Product Design Lead, you will have ownership of one or more projects and their bring up through all phases of the product design lifecycle. This entails project ownership from the conceptual phase to detailed design and subsequent prototype and production builds at the factory. You will evaluate field failures and implement engineering solutions throughout the sustaining engineering phase until the conclusion of the product's life cycle.

You will:

• Work closely with Industrial Design & Product teams to architect and refine new product concepts. 

• Develop rapid prototypes using common prototyping techniques such as 3D printing, machining, etc. 

• Design high volume & high cosmetic plastic and metal parts.

• Work closely with cross functional teams such as Electrical Engineering, Factory Test, Factory Quality, and our Operations teams to schedule, design, and validate new products. 

• Forge strong partnerships with our CMs and vendors to ensure successful builds that meet product goals and schedule with a focus on what best serves our sellers at launch.

• Effectively communicate your designs in front of a group via CAD, presentations, or hands-on prototypes

Unique aspects to the Square Product Design team: 

• Ownership of elements of product and engineering program management especially in early project phases. 

• Responsible for tooling bring-up and manufacturing design engineering of all new tools and processes. 

• Incorporating security elements in our designs for tamper detection and prevention. 

• Working with our CM partners in both OEM (Original Equipment Manufacturing) and JDM (Joint Design Manufacturing) models. 

• Responsible for reliability testing including putting together a validation plan, leveraging our CM partner’s DQE teams to perform the testing, and reviewing, presenting and approving the data.

• Responsible for the sustaining in-production products including early field failure analysis (EFFA), design improvements, rework, and setting ongoing reliability testing specs (ORT)

You have:

• 3-6 years direct or equivalent work experience

• BS or MS in Mechanical Engineering or Product Design or two additional years of relevant work experience in lieu of a degree

• Proven mechanical design experience

• Proficiency in industry standard CAD tools - SolidWorks a plus

• Designing parts with high cosmetic requirements

• Basic understanding of high volume manufacturing processes and DFM

Beneficial to have:

• Experience with contract manufacturers in Asia

• Experience in detailed failure analysis 

• Experience with Finite Element Analysis

Products we work on:

• Square Stand

• Square Kiosk

• Square Terminal 

• Square Register 

• Square Contactless + Chip Reader 

• Square Magstripe Card Reader

• Dock for Square Reader

• Many more to come. 

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $142,000 - USD $213,000
Zone B: USD $134,900 - USD $202,300
Zone C: USD $127,800 - USD $191,600
Zone D: USD $120,700 - USD $181,100

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.