Staff Product Manager, Orders Reporting & Taxes Data Platform
- Full-time
Company Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Job Description
The Orders organization oversees the platforms that power all sales, order management, pricing, taxes, subscriptions and reporting at Square. The team is responsible for the order management and checkout experiences on Square's Point of Sale solutions and the core reporting, tax and subscriptions experiences on our merchant dashboard.
As a Senior Product Manager on the Reporting & Taxes team, you will oversee product features from creation through execution. You will report to the Product Lead for the Orders Reporting & Taxes team. You will work with designers, engineers, product analysts, and other partners across Square to ensure that our Orders platform powers 1st party and 3rd party commerce solutions that sellers need to start their business.
As a Senior Product Manager for our Sales Data Platform team, you will define reporting and aggregation platforms for internal and external data consumers. Your products will help sellers across the globe use data to make better decisions for their business. This includes ownership of the data platform and APIs that power the entire Square ecosystem. You will advocate for the voice of our sellers, buyers and developers to provide reporting and data platforms that are not just reliable, scalable, and secure, but are a competitive advantage for Square and delightful to use. This is a visible role that provides an opportunity to work on one of the most used parts of Square's omni-channel commerce solution.
You Will:
- Use feedback from sellers, buyers and developers across multiple markets to improve our analytics experiences and platforms to meet needs across the entire Square ecosystem.
- Work with engineering, design, and QA to foster team dynamics
- Lead the planning, scoping, and prioritization of projects to achieve all of our goals. You will outline entire roadmaps and project requirements, goals, and constraints.
- Represent the team with partners and senior company leaders to align resources and prioritization.
- Guide the creation of reusable platform solutions that are delightful, scalable and remarkable
- Determine features, write product and technical specs, organize user studies, help write test plans, manage the backlog.
Qualifications
You Have:
- 8+ years of product management experience or equivalent; prior experience as an software/data engineer or solutions architect is desirable.
- Experience with data and analytics products from experience from working in e-commerce or related SMB focused industries. You care about empowering business owners with powerful tools that help them make decisions about their business.
- You are a collaborator and thoughtful in building relationships with partners. You will partner with your functional lead peers on Orders and build enduring, productive relationships across Block.
- Excellent at cross team communication, coordination and project prioritization
- Deep developer and seller empathy to build products
- You have experience building cross platform (web/mobile/server) solutions.
- Experience with Square's mission, with new technology and for solving complex problems.
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $202,500 - USD $247,500
Zone B: USD $192,400 - USD $235,200
Zone C: USD $182,300 - USD $222,800
Zone D: USD $172,200 - USD $210,400
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
US and Canada EEOC Statement
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.