It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

We are looking for a UUP (Unacceptable Use Program) Compliance Lead to join Block and support the continued build out of our Cash App Compliance program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the Company.

In this role, you will support the Cash App Compliance Customer Onboarding and Management (“COM”) program by building, developing, and leading a compliance operations team responsible for conducting in depth compliance reviews as part of our due diligence process. 

This is a 100% remote role for a candidate who is currently living/residing in the US.

Responsibilities

• Oversee assigned workflows of the Acceptable Use Program team operations, including training, hiring, coaching, and managing staff as well as program development
• Develop and maintain procedures applicable to the team
• Identify training opportunities; design/coordinate the development of training materials
• Iterate on existing workflows, and streamline/ enhance operational efficiency  
• Work with other Compliance Leads to drive strategic planning on team growth, organizational structure, focus areas, and quarterly goals 
• Understand regulatory landscape and compliance requirements; with emphasis on applicable Compliance and BSA/AML requirements that include customer identification, due diligence best practices
• Create, monitor, and execute against key operational metrics.
• Maintain up to date knowledge on BSA/AML regulatory changes and landscape 
• Provide guidance and insight on account escalations, including handling account escalations from junior team members
• Drive collaboration with Support, Risk, and other operations teams within Block

You have:

• 10+ years in a BSA/AML senior compliance / compliance operations role with a financial services firm, preferably in the payment or Fintech space 
• 5+ years people management experience, including coaching and developing compliance specialists/ analysts 
• Strong operational knowledge in executing and running a sound Compliance program, preferably with hands-on knowledge of MSB regulatory requirements
• Proficiency in BSA/AML laws and regulations, including having the ability to analyze regulations for determining permissible transactions and activity
• A strong analytical and metrics driven approach to create substantiated solutions and efficiency
• Strong strategic vision and leadership skills with proven ability to motivate and inspire team members
• Excellent written and verbal communication skills, including the ability to represent Block at industry events 
• Self-starter who can perform flawlessly with minimal direction 
• Ability to present and communicate findings to senior leadership 
• Ability to work in a fast-paced environment and adjust quickly as things change
• Proven ability to operate in ambiguous environments and exhibit flexibility in navigating from current state to proposed solutions

Even Better:

• Proven working experience as a Compliance operations lead
• Relevant industry certifications (CAMS, CRCM)
• Strong knowledge of Bitcoin and other cryptocurrencies
• Experience in international markets
• Experience with SQL and/or Looker

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $125,600 - USD $153,600
Zone B: USD $116,800 - USD $142,800
Zone C: USD $110,500 - USD $135,100
Zone D: USD $100,500 - USD $122,900

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 
• Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.