Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

As a Project Manager on the Square Point of Sale, Customer Engagement, and Invoices creative team, you will manage a variety of product marketing projects, partnering with art directors, designers, copywriters, production designers, design technologists, and several other ops team members on a daily basis. This is a role within Square’s Customers and Point of Sale team and will help us develop the way we produce work and scale our operations globally. You will report to the Program Management lead and work with Marketing, Product, and Creative leads, on both consumer and business facing products, across a variety of channels and markets. 

We ask that you have meticulous attention to detail, experience navigating challenges and opportunities, and a high degree of problem solving that can be applied to any task, project, or team. You are proactive, hyper organized and keep the team upbeat even in frustrating situations.  It is your responsibility to ensure delivery of excellent work on time and on brief. Success in this role means that your creative team will have the time and energy to focus and deliver excellence

You Will: 

• • Manage multiple active and upcoming projects by defining scope, timelines, milestones, resource needs, budgets, and deliverables across multiple digital channels, with a primary focus on video and photography. You'll track progress, understand requirements, and communicate status to project stakeholders. Additionally, you’ll partner with creative leadership, product marketers, and project managers to resource plans and manage multiple project workflows.

  • Partner with the Creative Design team to select and hire photographers, videographers, retouchers, stylists, and editors.

  • Oversee the production of photo/video shoots:

    • Pre-production - Work closely with the Creative and Product Marketing teams to assess photoshoot goals and needs, assemble the necessary team and vendors, build schedules, develop budgets, collaborate on shot lists, cast talent, secure locations for shoots and acquire permits. Manage contracts with photographers, and other production partners. Create standard operating procedures to ensure no key details are omitted.

    • Production - Travel and attend photo and video shoots. This includes the organization and flow of shoots, transportation logistics, owning shot lists and itineraries, and working with the Creative team to manage talent on-set.

    • Post-production - Oversee process for editing, selecting, and delivering finished imagery and videos. Work with appropriate teams on asset management. 

  • Be the point person to promote communication of creative project status – both inside and outside the creative organization. Among other things, this will include project status and progress, documenting action items, following up with owners on commitments, and ensuring expectations are understood.

  • Cultivate and manage relationships with team members in marketing, product, and central creative to guarantee a smooth operational process and successful project delivery. 

  • Be the heart and soul of the creative team with an understanding of each person's strengths and bandwidth. You'll coordinate work reviews and promote a culture that encourages creative excellence.

You Have:

• 7+ years experience as a project manager and/or producer either in a design firm, ad agency, or a part of an in-house creative team. Must have experience in producing video and photography.

• Experience creating, managing, and tracking all creative production budgets.

• Skills in industry standard Project Management software, workflows and tool sets.

• Experience implementing new processes at scale within creative teams.

• Ability to earn the trust and respect of creatives in a complex environment with changing timelines.

• An affinity for creating culture for product and design communities, and bringing people close together.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $103,900 - USD $126,900
Zone B: USD $96,600 - USD $118,000
Zone C: USD $88,300 - USD $107,900
Zone D: USD $77,900 - USD $95,300

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 
• Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.