Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Continuous Integration Infrastructure (CII) team at Square is a dynamic ensemble of hybrid systems and automation engineers. The CII team is pivotal to the design and management of our infrastructure. Our CII Site Reliability Engineers (SREs) are dedicated to building systems with a dual focus on boosting developer productivity and enhancing system performance and reliability. 

As the Engineering Manager for the CI Infrastructure team, your influence will radiate across Square and leave a defining impact on our Hardware division. Your contributions will encompass not only the strategic development and operation of our state-of-the-art on-premise data centers and AWS infrastructure, but also the optimization of our mission-critical internal applications. Your responsibilities will extend beyond routine management. We are looking for a lead who is eager to take an active role in shaping, maintaining, and scaling this infrastructure through innovative software tooling and streamlined automation. A leader who embraces the challenge of harmonizing technological advancement and operational efficiency, promoting an environment where both the team and the technology can thrive.

You will:

• Develop your team through hiring, coaching, and team leadership while contributing technically to further scale and improve reliability for our CI systems

• Help the team minimize risk of reliability related failure outcomes concerning durability, availability and performance

• Directly help build scalable infrastructure to manage CI systems (both on-prem and AWS) and applications

• Facilitate the execution of improvement projects and lead incidents effectively 

• Build automation tools to detect and improve system health, and prevent those issues from reoccurring

• Promote collaboration across multiple teams including our Foundational Engineering, IT, Production Platform Engineering, Hardware Engineering and Devices Software Engineering teams

• Manage the scheduling and oversight of on-call duties to ensure the availability of the continuous integration infrastructure

• 8+ years of industry experience architecting, developing, and troubleshooting large-scale infrastructure in the Continuous Integration (CI) space

• 2+ years experience directly managing engineers (including feedback, performance, hiring, and career guidance)

• 2+ years experience managing infrastructure in AWS, GCP or Azure

• 2+ years experience with configuration management/automation tools such as Chef/Ansible/SALT

• Experience leading small cross-team technical projects

• Experience influencing other senior leads 

• The ability and passion to discover and lead projects that improve the reliability and scalability of our infrastructure

• Experience driving collaboration across teams and disciplines to promote organizational goals

Even better if you have experience with the following: 

• System/network debugging skills

• Knowledge of TCP/IP networking, network, and application-level security

• Experience driving migrations from one CI system to another while minimizing disruption to development

• Experience establishing best practices for on-premise infrastructure management with a focus on resiliency and availability

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $222,800 - USD $272,300
Zone B: USD $211,600 - USD $258,600
Zone C: USD $200,500 - USD $245,100
Zone D: USD $189,400 - USD $231,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 
• Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.