Trading & Securities Operations Lead
- Full-time
Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available and universally accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.
Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.
Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.
Check out our locations, benefits and more at cash.app/careers.
Job Description
The Trading and Securities Operations Manager will serve as a subject matter expert on all trading and securities functions, ensuring the smooth operation of daily tasks and the successful execution of strategic initiatives. This role requires a dynamic individual who can identify areas for process improvement, provide leadership to a dedicated team, and ensure compliance with all regulatory standards.
You will:
- Operational Expertise & Process Improvement:
- Serve as the subject matter expert on all trading and securities functions.
- Identify and implement areas for operational enhancement.
- Oversee and maintain quality controls, including monitoring of Pattern Day Trading, data quality in applications, and adherence to NIST Clock Sync.
- Team Leadership & Development:
- Lead, mentor, and coach a dedicated team, setting clear expectations and establishing OKRs.
- Delegate tasks and focus on personal development of team members.
- Risk & Compliance Management:
- Proactively identify, resolve, or escalate operational, reputational, regulatory, and financial risks.
- Ensure the firm's compliance with FINRA, SEC, and other regulatory requirements, including Best Execution and Pattern Day Trading rules.
- Monitor trading regulatory reports, such as those from FINRA CAT.
- Policy, Procedure & Audit Support:
- Create, maintain, and update written policies and procedures.
- Provide timely assistance for both internal and external audits, including regulatory examinations.
- Trade & Position Oversight:
- Conduct regular reviews of trading activities and execute corporate actions.
- Investigate and resolve daily position breaks in coordination with the clearing firm.
- Cross-functional Collaboration:
- Collaborate with various departments on Brokerage Operations initiatives, including new products and services
- Manage customer escalations between Cash App, Cash App Investing, and external vendors.
- Assist the Front and Back Office with trade-related research.
- Incident & Outage Management:
- Organize and lead efforts related to any Cash App Investing outages and subsequent remediations.
Qualifications
You have:
- A Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Advanced degrees or certifications (e.g., CFA, FRM) are a plus.
- 6+ years of experience in financial and/or operations within the broker-dealer industry, with a strong focus on trading and securities operations.
- Highly collaborative leadership skills and a proven ability to build, lead, and manage a team
- Must hold a current FINRA Series 7, 24, and 63 licenses. Series 57 is a plus.
- Knowledge of SEC and FINRA rules and regulations pertaining to broker-dealers.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills, with the ability to effectively convey complex information to both technical and non-technical audiences.
- Detail-oriented and highly organized, with the ability to prioritize and manage multiple tasks simultaneously.
- Demonstrated expertise in SQL, with the ability to write, optimize, and troubleshoot complex queries.
- Strong relationship building skills with leaders and technical teams & the ability to develop consensus and drive stakeholders to a decision
- Shown ability to build strong relationships with key stakeholders and influence at all levels
- A proactive yet curious attitude to your work.
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $152,100 - USD $185,900
Zone B: USD $141,500 - USD $172,900
Zone C: USD $133,800 - USD $163,600
Zone D: USD $121,700 - USD $148,700
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
- Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
US and Canada EEOC Statement
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.