The Compliance Governance and Reporting (CGR) team manages key components of Block’s Compliance Risk Management Framework and is part of Global Policy and Governance (GPG) within Block Compliance.  The CGR team has responsibility for the following functions: Policy Governance, Risk Assessment, Compliance Training, Compliance Risk Management including Advisory, Third Party Risk Management, Issues Management, GRC tools, and Board Reporting.  

As a Compliance Training Lead within the CGR team, you will lead the team that manages Block Inc, level Compliance training, works with the Block CCO and International Compliance Leads to incorporate Block and local level Compliance training requirements, and establishes a policy for Board training expectations for AML, ABAC and other compliance areas. This role will own the end-to-end management of Compliance training including uploading approved content to learning management systems, completing audience assignments per requirements, managing training communications, monitoring completion rates, reporting on escalations, and managing exemptions. You will work closely with other members of the CGR team, GPG, and other Compliance teams to develop and maintain the program as part of the broader Compliance Risk Management framework.

You will:

• Lead the Compliance Training team responsible for managing annual and new hire Compliance training requirements for all Block, Inc. employees, across all business units and geographies
• Own the Compliance Training program, policy and related procedures 
• Identify and act on opportunities to mature and scale the program in order to drive improved employee comprehension, accurate audience assignments, as well as timely and meaningful training reporting
• Develop and document processes and controls around new training requests, updates/management of existing content, guardrails around exemptions, approvals, communications, and escalation protocols for non-completion.  
• Effectively manage relationships and contracts of CGR procured vendors that provide training support (i.e. content, newsletters), tooling, continuous education, etc.
• Manage all training-related escalations and support the team in overcoming obstacles and executing against program objectives
• Identify and track compliance training related issues through remediation and leverage those issues to make continuous improvements to the program to drive effective and sustainable learning solutions

You have:

• 8 or more years in Compliance and/or Risk Management with experience in developing, managing, and administering training within a regulated financial services environment
• 3 or more years of people management experience
• Experience managing global compliance training requirements across geographies
• Experience in coaching, motivating and developing teams
• Experience with standard learning management systems (Workday, Rise, etc.)
• Strong written and interpersonal communication skills, with attention to detail
• Ability to collaborate, communicate, and problem-solve issues with team members of all levels, and cross-functional partners across various lines of business as well as senior management
• The tenacity to deliver results proactively, resourcefully, and methodically, in addition to having the ability to develop and deliver effective solutions

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $184,100 - USD $225,000
Zone B: USD $171,200 - USD $209,200
Zone C: USD $162,000 - USD $198,000
Zone D: USD $152,700 - USD $186,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 
• Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.