Regulatory Program Manager - Square
- Full-time
Company Description
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Job Description
We are looking for a Regulatory Program Manager to lead the smooth implementation of forthcoming payments and financial services regulations by ensuring internal programs, policies and frameworks enable Square to effectively comply with its regulatory requirements in international markets. You will support cross-functional and enterprise-wide regulatory programs for Square’s operations in Canada and potentially other markets, such as Australia. This is a great opportunity for a collaborative, solution-oriented program management professional who is interested in contributing to high-impact programs in support of Square’s global growth. This is a full-time role, reporting to Square’s Lead Counsel for Canada.
You Will:
- Develop the overall implementation strategy and oversee the life cycle – spanning creation, development, execution and continued growth and maintenance – of regulatory programs for Canada
- Partner, build trust, and collaborate closely with internal teams including compliance, product, policy, and finance leads to successfully execute regulatory change programs
- Effectively communicate with internal stakeholders on program roadmaps, including deliverables, milestones, and dependencies with a view to tracking progress towards the achievement of critical deadlines
- Capacity plan across the program to ensure internal resources are available to meet objectives
- Be responsible for overseeing regulatory registration and licensing applications
- Synthesize detailed product, project and program plans to inform and advise senior leadership
- In close collaboration with internal teams, including policy and compliance, provide program impact assessments of regulatory changes in designated Square markets
Qualifications
You Have:
- 2+ years experience in end-to-end program management and delivery of large-scale and complex initiatives
- Experience translating regulatory requirements into effective program development, management and execution
- Highly collaborative, team-oriented, and strong consensus builder with keen ability to align and rally teams to achieve critical milestones
- Ability to independently own multiple, concurrent tasks to completion in an evolving environment that is prone to changes
- Experience in reviewing internal and external audit reports and managing recommended changes to programs
- Project or program management certifications and/or experience working with program management tools
Even Better:
- Experience with Canadian payment services laws / financial services laws (ex. Retail Payment Activities Act, Code of Conduct for the Credit and Debit Card Industry in Canada) or similar laws in other jurisdictions
- Experience working with globally distributed teams
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $103,900 - USD $126,900
Zone B: USD $96,600 - USD $118,000
Zone C: USD $88,300 - USD $107,900
Zone D: USD $77,900 - USD $95,300
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
- Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
US and Canada EEOC Statement
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.