Senior Business Intelligence Analyst
- Full-time
Company Description
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Job Description
As a Senior Business Intelligence Analyst, you'll build processes to prevent fraudulent and other high-risk activity across Afterpay’s evolving platform of merchant products. You will also directly contribute to reports that inform senior executives and board members' understanding of risk performance. We are looking for a Business Intelligence Analyst to join our team; this analyst will be directly responsible for managing the risk portfolio for Afterpay’s merchants and exploring how that portfolio interacts with Square’s existing products.
The ideal Business Intelligence Analyst will be eager to explore far and wide, getting familiar with many elements of Afterpay’s business and how that business interacts with Block’s existing functions. You won't just help Afterpay and Square products reduce their risk, you'll help them to grow in a way that's healthy for both our entire ecosystem of existing products and brand new products that our teams are building. You crave new problems, flourish amongst remarkable colleagues, value candor, and love learning. You're an expert in analytics and designing powerful data visualizations, but also create compelling narratives for the stories that your data empowers.
You Will:
- Use SQL, Looker, and other tools for ad-hoc analytical projects which will power real-time and long-term solutions for business problems
- Craft compelling, data-driven recommendations for strategic improvements in risk performance on a product and market level
- Define KPIs for Afterpay and integrate these reporting functions with Block metrics to create allow tracking of ecosystem performance
- Develop core elements of the Afterpay merchant Risk team's metrics reporting infrastructure
- Build quarterly and annual reports for leadership and executives, specifically focusing on Afterpay’s merchant performance
Qualifications
You Have:
- A Bachelor's Degree in Engineering, Computer Science, Statistics, Mathematics, Economics, or a related technical field
- 5+ years of relevant experience (or Master's & 2+ years)
- High proficiency in SQL and one or more data visualization tool like Looker or Tableau
- The ability to decompose unstructured questions and power projects and analytical tasks to completion
- A passion for Block's mission
Even Better:
- Experience the financial or risk space
- Experience with scripting and data analysis programming languages (e.g. Python, R)
- Experience using statistics and machine learning
- Business consulting or project management experience
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $138,200 - USD $169,000
Zone B: USD $128,500 - USD $157,100
Zone C: USD $121,700 - USD $148,700
Zone D: USD $110,600 - USD $135,200
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
- Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.