The Client Platform Engineering (CPE) team is responsible for architecting, developing, and operating a mission-critical platform used by all Blocks, which includes employee laptops, desktops, and tablets. CPE follows best practices such as using infrastructure as code and employs innovative approaches to ensure reliability and security while minimizing operational costs. The team is dedicated to a CI/CD workflow with automated testing, promotion, and deployment processes. CPE also follows a site reliability approach to service ownership, focusing on data-driven decision-making and alerting. The team supports a large fleet of clients running macOS, iOS, Windows, Chrome OS, and Linux operating systems.

We are currently seeking an experienced Software Engineer with proficiency in DevOps practices and tools to join our team. The ideal candidate should have a strong background in Software Engineering and a deep understanding of DevOps principles. As an agile team, we promote pair-programming, continuous learning of new technologies, and pushing the boundaries of our field to foster innovation. We actively contribute to open source projects, present at conferences, and actively contribute to shaping industry discourse through our innovative approach and expertise.

• Oversee the complete lifecycle of various employee devices, coordinating with Information Security, IT Logistics, and Servicedesk teams to ensure a seamless user experience.
• Strategize and implement code for various client endpoints, including macOS, ChromeOS, Windows, iOS, and Linux systems across laptops, desktops, and virtual devices.
• Utilize DevOps tools such as Terraform Cloud for architecting, developing, and operating the client platform.
• Construct and manage CI/CD pipelines to integrate changes and deploy them to production in carefully tested environments.
• Implement automation for monitoring and alerting services using tools such as Datadog or LogScale (Humio) to drive data-based decision-making and effective alerting.
• Streamline the software patching and deployment process through automation.
• Manage configurations and maintain system states using appropriate configuration management tools.
• Facilitate data-driven policy decisions by creating and querying streams of fleet data.
• Promote the implementation and maintenance of infrastructure as code practices, leveraging industry best practices and innovative solutions.
• Collaborate with cross-functional teams to ensure smooth CI/CD workflows for testing, promoting, and deploying changes.
• Document new processes and update existing procedures as required.
• Provide support across a diverse fleet of client systems running macOS, iOS, Windows, Chrome OS, and Linux, ensuring optimal reliability, security, and performance.

Qualifications:

• 3+ years of professional experience in an IT Engineering environment.
• Robust understanding of CI/CD workflows, automation frameworks, and industry best practices.
• Familiarity with cloud-based technologies and best practices, particularly with Amazon Web Services and/or other cloud platforms.
• Prior experience in a DevOps role, with proficiency in Terraform Cloud and other relevant DevOps tools.
• Experience with administration of various operating systems, including but not limited to macOS, and proficiency with MDM (Mobile Device Management) software administration.
• Proficiency with at least one high-level programming language such as Python, Ruby, Go, or Swift.
• Working knowledge of a range of technologies, including Git, SaltStack, Munki, MDM, Osquery, CI/CD, Zero-Trust Networking, Docker, and Cloud Infrastructure.
• Ability to thrive in a fast-paced and dynamic environment with the capability to prioritize tasks and manage time effectively.
• Exceptional problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.

Technologies We Use and Teach:

• Amazon Web Services (AWS)
• Salt
• Python, Swift, Go, Powershell, Bash
• Munki, Chocolatey
• macOS, Windows, Chrome OS, Linux, MDM
• Snowflake
• Apache Airflow
• Humio

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $152,100 - USD $185,900
Zone B: USD $144,500 - USD $176,700
Zone C: USD $136,900 - USD $167,300
Zone D: USD $129,300 - USD $158,100

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 
• Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.