Customer Engagement products help sellers grow their businesses and build lasting customer relationships. Specifically, this role will focus on House Accounts (which enables sellers to maintain ongoing balances for their customers), Square Gift Cards (which help drive new and repeat traffic with benefits like upfront cash flow, lower processing fees, larger transactions, and an incentive for customers to return), and Square Marketing (which helps sellers manage and grow their customer relationships, increase sales and brand equity, and save time with robust, personalized, and integrated Email and Text Message Marketing solutions). As a Product Designer at Square, you will collaborate with Customers designers, engineers, product managers, data scientists, and other cross-functional team members to directly influence and oversee the product and roadmap. This role is unique since you will not only support sellers but will also directly design and champion the buyer experiences. You will report to the Customer Design Lead.

This position is remote based in the US or Canada. 

You have:

• 6+ years of professional design experience, web and mobile/native
• A portfolio of work on which you were the primary designer, with moderate guidance from design leadership
• The ability to articulate high-level team goals and connect your work to larger team or company initiatives

Even better:

• You plan, scope, and create work that contributes to a larger, long-term plan
• You propose and participate in usability and field research
• You are a passionate advocate for the user and experience
• You communicate your ideas and work to your direct team and other teams
• You take pride in the quality of your work and create professional, well-thought-out designs using established design systems
• You seek opportunities to improve your processes and skills
• You work on challenging, wide-reaching projects for your team

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $152,100 - USD $185,900
Zone B: USD $144,500 - USD $176,700
Zone C: USD $136,900 - USD $167,300
Zone D: USD $129,300 - USD $158,100

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 
• Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.