It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow, and save to our millions of monthly active users. With a mission to redefine the world's relationship with money by making it more relatable, instantly available, and universally accessible, at Cash App you'll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration, and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are. 

Check out our locations, benefits, and more at cash.app/careers.

We are looking for a User Experience (UX) Research Intern to join our Customer Insights team. Our focus is to create world-class experiences for our customers. We pride ourselves in rethinking established paradigms and bringing creative solutions into existence in the financial space.

UX Research Interns are given the opportunity to take on real and impactful projects, from study planning to execution to share-out. This includes collaborating with other researchers and cross functional partners, collecting and analyzing data, working with the team to translate insight into action, and developing strong instincts and skills along the way.

• We welcome an inclusive mixture of early career students that have a passion and purpose for research, data analysis, and improving the user experience of products. Whether you are studying for a traditional 4-year degree, a graduate student, completing a creative bootcamp/program or self-taught looking to make a career transition, we want to hear from you!

You Have:

• Experience with survey methodology, design, and quantitative data analysis
• Familiarity with qualitative research, including conducting interviews, analyzing qualitative data, and sharing out findings
• Bias towards action and taking initiative
• Ability to collaborate effectively with researchers and key partners (e.g. designers, product managers, engineers) in all stages of the research process
• Enthusiasm about turning insights into actionable recommendations by working closely with team to drive action
• Excellent communication and presentation skills
• No ego, open-minded, growth mindset

Cash App internships are 12-weeks and available for US Summer 2023

Please submit a writing sample that showcases how you tell stories or formulate arguments, ideally based on data.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on the candidate's work location and may be may be modified in the future.

Zone A: USD $43.00
Zone B: USD $40.85
Zone C: USD $38.70
Zone D: USD $36.55

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

• Healthcare coverage
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off
• Learning and Development resources
• Paid Life insurance, AD&D. and disability benefits 
• Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.

Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. 

Learn more about our efforts to promote inclusion and diversity at block.xyz/inclusion

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis. 

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.