Business Operations Lead, Global Advertising

  • Full-time

Company Description

Join a movement in which everyone can win. We started a movement in which everyone can win – shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.

Founded seven years ago in Sydney, Australia, Afterpay has millions of active customers globally and is offered at the world’s best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins.

Afterpay is completely free for customers who pay on time – helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers.

We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.

Job Description

The Global Advertising organization is the newest growth engine for Block’s Afterpay & Cash App business. We lead the strategy and operations for these existing Ads & Affiliates payments businesses and we commercialize the emerging products that will drive future revenue.  Our ambitious team develops go-to-market strategy for our commercial products, builds and grows effective partnerships with the largest brands in the world, and sells our existing products into new verticals. We are looking for an experienced Strategy and Business Operations Lead to build and lead a team driving critical results.

The Business Operations team lead will develop data-based insights that maximize the effectiveness of our Ads & Affiliates business teams. You will develop data-based insights to optimize our current commercial businesses and build go-to-market strategies for our business lines. You’ll set and track progress against strategic goals and deliver recommendations on key decisions to senior leadership. You’ll report into the Head of the Global Ads & Affiliates  organization and partner closely with Block’s Enterprise leadership team as well as cross-functional leads.

The ideal candidate will have extensive experience managing strategy teams, advising senior leadership, and leveraging quantitative and qualitative information to develop business strategy. This leader should know how to coordinate effectively with internal cross-functional partners and have deep expertise in sales operations, business economics, and P&Ls. 

You will:

  • Develop perspective on trends in the digital advertising industry and clearly articulate insights to educate key stakeholders
  • Manage and support sales forecasting, pipeline analysis, annual planning, and sales cadence
  • Show impact of advertising business and cross functional initiatives on overall Marketplace business for executive leadership
  • Assist in the development of advertising long-term strategy definition 
  • Create strategies and define commercial tactics to grow revenue, active customers, product adoption and sales productivity
  • Support sales leadership by driving critical projects and strategic initiatives to support revenue growth, including cross-functional work streams
  • Identify education and tooling needs for the Sales team and work with other cross-functional team members to address
  • Triangulate, validate, and summarize key messages across disparate sources, synthesize findings into meaningful insights, and identify opportunities most relevant for the business and various stakeholders
  • Partner closely with analytics team to manage key metrics, dashboards, and escalations
  • Own efforts to standardize and/or evaluate ad-hoc processes around organizational cadence
  • Develop strategies for sales & partnerships team to maximize on new revenue opportunities
  • Build and lead future expanded team


  • 10+ years of proven experience in partnerships or sales, sales operations and/or advertising business & revenue operations management
  • Strong understanding of the digital advertising ecosystem 
  • Ability to conduct complex and creative analytics of data and translate the results into actionable insights, deliverables, messages, and proposals
  • Experience in using data analytics systems (i.e. Tableau), CRM, and SQL
  • Experience in leading the development of GTM & segmentation strategies across advertising 
  • Strong written and verbal communication skills, with a track record of presenting to senior leaders
  • Proactive, curious individual who is full of grit and loves to find solutions to problems, rather than avoiding them
  • Self-motivated, competitive individual with the ability to work fast & smart

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $222,800 - USD $272,300
Zone B: USD $222,800 - USD $272,300
Zone C: USD $222,800 - USD $272,300
Zone D: USD $222,800 - USD $272,300

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

  • Healthcare coverage
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off
  • Learning and Development resources
  • Paid Life insurance, AD&D. and disability benefits 
  • Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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