Account Development Representative - Bilingual English/Spanish

  • Full-time

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Square is looking for motivated professionals with sound business insight to join and help support our Sales organization. You will be a brand ambassador for Square, identifying and qualifying prospective inbound sellers. You will qualify prospective merchants while promoting the value of Square for their business. 

As a successful Account Development Representative, you will use insights and product knowledge to educate and support customers. You understand how Square's ecosystem of products fit many types of businesses. You will work with Square sellers of all sizes, from small family run businesses to strategic partnerships for Square. You will be thoroughly trained on the organization and surrounded by inspired professionals who are passionate about their job, and who will achieve and often exceed their quotas. You will report to the Sales Development Manager and help develop our sales process, the articulation of our value proposition, and the creation of essential tools and assets.

You will:

  • Respond to marketing-driven inbound leads
  • Quickly determine which customers are good product fits for Square
  • Prioritize your pipeline for maximum efficiency daily
  • Learn to sell in a dynamic, innovative, fast-paced environment
  • Understand complex business requirements and help create custom solutions
  • Gain experience working with our sales, marketing and partnership teams
  • Be a brand ambassador for Square and create a fantastic first impression with our Sellers

Qualifications

You have:

  • A feedback-driven, positive attitude
  • Fluent in English and Spanish
  • Desire to partner with and assess important needs of potential merchants
  • Curiosity, perseverance and motivation
  • Manage deadlines on multiple tasks while maintaining attention to detail
  • A desire to learn new systems and processes
  • A BA/BS Degree or relevant experience
  • No reservations communicating over the phone
  • A process-oriented mindset
  • The ability to work weekends as part of a rotating schedule
  • The ability to work public holidays
  • Flexible working hours

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on the candidate's work location and may be may be modified in the future.

Zone A: USD $30.98
Zone B: USD $28.82
Zone C: USD $25.09
Zone D: USD $23.24

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

  • Healthcare coverage
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off
  • Learning and Development resources
  • Paid Life insurance, AD&D. and disability benefits 
  • Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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