Talent Operations Analyst

Full-time

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

Our talent team is in scaling mode, which requires talent operations to partner with agility and creativity. We're on a mission to hire stunning colleagues throughout EMEA, and looking to refine our talent tech stack to ensure that we're able to do just that.

We are looking for a Talent Operations Analyst to partner with our EMEA TA team, while also extending support to our APAC region. You will focus on building workflows, supporting technical projects (implementations, migrations, enhancements), and also providing tier-zero support to our EMEA talent acquisition team.

#LI-Remote

You will:

Team player - You support the team with multiple tools/vendors and assist the team with training to help them be effective. This includes understanding business processes and developing workflows that consider user experience and scalability. You'll be nimble as systems and workflows swiftly change.
Problem solver - You're able to research and resolve any problem that comes your way with recommendations or creative solutions, maintaining a people-first mindset. This could be system limitations (ATS), developing new workflows, troubleshooting bugs or issues and facilitating escalation or resources to resolve challenges.
Data literate - You'll work with cross-functional teams to maintain our systems in order to support data entry, access, integrity, and workflows and conduct regular audits. This could be job postings, requisitions, candidates, hires, headcount, etc. You're able to pull ad hoc reports and provide clean data and insights to partnering teams.
Systems experienced - You have experience in an operations role and have a passion for solving complex problems with both human and technical solutions. You balance user requirements, technical specs, and project timelines to support new projects and maintain existing tools/integrations.

Qualifications

You have:

Communication: Need to listen to end-users and know when to present solutions vs. tabling topics to research further before providing suggestions.
Curiosity: Lead by seeking to understand and have an ability to connect the dots.
Acumen: Need to be passionate about understanding and giving feedback to/from the team.
Able to work in a gray world, pivot quickly, and arise to the demands or unknowns we are challenged with. Willing to lean into areas that are less defined or not yet defined.
4+ years of experience within Talent Operations

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Perks

We want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Paid time off
Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.