With our new and growing Enablement team, we are looking for an innovative and user-experience centric content producer to create and maintain internal Sales tools for our team.

As an Enablement Content Producer (Internal), you will identify and produce selling tools for our Sales and Account Management reps such as sales playbooks, curated Selling Room environments, pitch decks, cost proposal generators, ROI calculators, TCO sheets, QBR deck generators, and more. You will focus on researching, project managing, developing, and maintaining high-quality content that is scalable and repeatable for multiple markets. You’ll be serving at a global scale that will require content you produce to be localized for each of our international markets.

A successful candidate will be well versed in user experience design, creative design, technology stack integration and project management. You will work with cross-functional partners including product, product marketing, sales, account management, partnerships, operations, etc. to curate necessary information and creative assets to build these materials. You'll also collaborate with these partners to implement consistent design direction and workflow requirements that are best suited for our representatives. 

You will guide enablement team members to bring these materials to life and consult on proper distribution including instructions to effectively use these materials. You will iterate on these materials based on feedback and metrics to ensure that it increases efficiency of our reps and maintains relevancy to our customers. You will be the primary Echampion in identifying the needs of our revenue-generating teams in order to assign priority to enablement production projects.
 

You will:
Primary responsibilities

• Produce Internal-facing selling tools and content in existing technology stack to support Sales and Account Management teams
• Research existing selling too usage workflows and improve usability of produced materials
• Identify and implement design standards to create a cohesive design across all selling tools
• Identify and implement selling tool optimizations to increase usage efficiency and effectiveness in driving customer engagement
• Work with enablement and cross-functional partners to identify concepts, messaging, and information to be implemented in produced content
• Manage localization of selling tools to be scalable and repeatable across multiple markets
• Define production process for internal selling tools and identify timelines, resources and task ownership

Additional responsibilities

• Collect and maintain information accuracy in internal tools based on product and process updates
• Ensure selling tool outputs, if applicable, meet quality standards as expected by our customers
• Work with enablement partners to communicate user guides on how to efficiently and effectively use selling tools
• Research and understand sales cycle and map selling tools to enablement programs and frameworks

Qualifications
Basic Qualifications:

• 2-4 years of overall work experience producing sales enablement content
• Experience using design tools such as Adobe Cloud, Figma, etc.
• Experience in developing Sales selling tools like playbooks, cost proposals, ROI calculators, pitch decks, etc.
• Proven experience as a technical writer, tool administration, or content producer
• Experience with content management systems such as Seismic, Highspot, Mediafly, Showpad, etc.
• Experience managing selling tools such as sales playbooks, curated Selling Room environments, pitch decks, cost proposal generators, ROI calculators, TCO sheets, QBR deck generators, and more. 
• Has a proven record managing large cross-functional projects and tight deadlines
• Technical aptitude and excitement to quickly learn new technologies
• Experience with user-experience research and enablement content best practices
• Ability to thrive in a fast-paced, ever-changing environment
• A proactive attitude and a focus on solving problems and delivering results
• Obsess about the consistent improvement customer experience, never settle for good enough, and continually inspire others to advocate on behalf of the customer
   

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $114,200 - USD $139,600
Zone B: USD $106,200 - USD $129,800
Zone C: USD $97,100 - USD $118,700
Zone D: USD $85,700 - USD $104,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

• Healthcare coverage
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off
• Learning and Development resources
• Paid Life insurance, AD&D. and disability benefits 
• Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.