The Cash App Operations Team is responsible for building and managing a scalable operating environment for a fast growing mobile payment app with multiple external partners and internal cross-functional stakeholders. In this role, you’ll be responsible for leading complex projects within the Financial Services and Health Operations Team. You will work with key internal and external partners to ensure the implementation of our strategic initiatives through project management best practices and communications. You will do this by leading project teams through planning, business and system requirements gathering, process mapping, and overall project leadership.

You will:

• Manage large-scale, projects and support essential operational plans for Financial Services & Health Operations and Financial Platform (FinPlat)
• Encourage stakeholder agreement, develop project execution plans including important milestones, status updates, and success metrics
• Partner with Engineering, Legal, Compliance, CCO, Data Science, Product, and other teams across Cash to drive strategic initiatives through to desired outcomes
• Organize pre and post mortems for major launches and present lessons learned and recommendations

You Have:

• 5+ years of experience in Project Management in Fintech, including experience with large, complex projects
• Applied knowledge of project management methodology, techniques and tools
• A data-focused mindset with experience in a metrics-driven environment
• Foundational understanding of the payments industry and its current evolution from traditional banking products to customer centric apps and products
• Experience with developing and evolving processes to ensure scalability with a high volume product
• Strong relationship building skills with leaders and technical teams & the ability to develop consensus and drive stakeholders to a decision
• Strong ability to build & leverage cross functional relationships
• Attention to detail, strong organizational skills, sense of urgency, accountability

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $138,200 - USD $169,000
Zone B: USD $131,300 - USD $160,500
Zone C: USD $124,400 - USD $152,000
Zone D: USD $117,500 - USD $143,700

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

• Healthcare coverage
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off
• Learning and Development resources
• Paid Life insurance, AD&D. and disability benefits 
• Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.