Senior Staff Software Engineer, (Backend) - Team Management

  • Full-time
  • Alternate Location: New York, United States

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

As Square has grown, so have our sellers – going from businesses with just a few employees, to many (sometimes hundreds or thousands!). Team Management provides business owners and managers the tools they need to manage their entire team. This includes providing permission functionality within Point of Sale and Square Dashboard, plus allowing sellers to track their team's time with time cards. Team Management helps give our sellers the peace of mind that their business is running smoothly, even if they're not physically present.

To learn more about the Team Management product: https://squareup.com/us/en/point-of-sale/features/team-management

You Will:

  • Develop solutions that allow merchants to better manage their teams

  • Guide Technical vision and drive for excellence leading a Fullstack team of 30+ Software Engineers

  • Be a pivotal partner for Engineering Leadership & Leadership for cross functional stakeholders

  • Be responsible for developing new best practices for team to achieve operational excellence

  • Uplevel the technical design and product understanding for the team & lead lower level Software Engineers including Senior team members

  • Collaborate and provide guidance on multiple projects at any given time. 

    • Sample projects include designing & scaling customer profiles

    • Building personalization for 1st & 3rd party products

  • Drive cross team technical efforts and our most complicated technical problems

  • Build systems that allow sellers to better connect with their employees and give employees the tools to get their work done

  • Identify risks and design solutions to performance and scalability challenges as our customer data set continues to grow

  • Build for the future by communicating the cost-benefit of a given solution and advocating for the best path forward

  • Embrace opportunities to stretch yourself by learning new technologies

Qualifications

You Have:

  • 10+ years of experience developing production software

  • 3+ years of experience as tech lead or software architect

  • Advanced degree in computer science or equivalent experience in lieu of degree

  • Experience leading medium-to-large feature releases; usually multi-person projects that cross engineering team boundaries

  • Experience overseeing customized development for multiple projects

  • Experience envisioning a technical approach/solution, socialize it and align partners towards it

  • Passion for mentoring and upleveling team members

  • Experience balancing urgency to implement vs technically correct solution

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $245,100 - USD $299,500
Zone B: USD $245,100 - USD $299,500
Zone C: USD $245,100 - USD $299,500
Zone D: USD $245,100 - USD $299,500

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

  • Healthcare coverage
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off
  • Learning and Development resources
  • Paid Life insurance, AD&D. and disability benefits 
  • Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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