Credit Risk Analyst

  • Full-time

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

We are looking for a Credit Risk Analyst to join the Square team to mitigate credit risk of small businesses. Working in a new team at Square, you will have in-depth understanding of the principles of portfolio and account level credit risk management, and will analyse data using tools - to distinguish risky accounts from opportunities across many different types of businesses. You will find creative ways to manage risk while improving customer experience, and will become a Square product expert who has the opportunity to affect the product roadmap and user experience. The ideal candidate loves credit, has a strong attention to detail, and enjoys finding creative ways to manage risk while improving the client experience. In this role you will report to the UK Loans Program Manager.

This role can be based fully remote anywhere in the UK.

 

 

You will:

  • Perform credit assessment on business loan applications for our Sellers
  • Define, test, and implement new strategies for the prevention of loss on business loans
  • Monitor business loan accounts to maintain default rate within investor requirements and perform recovery tasks where necessary
  • Communicate with Sellers by email, including having investigative conversations
  • Maintain accurate up-to-date process documentation and reporting
  • Work with Risk, Legal, Compliance, and Finance to set policies and reduce loss
  • Track and report business loan performance metrics
  • Surface opportunities to improve tools, workflow and customer experience

Qualifications

You have:

  • 2+ years relevant experience working at a financial institution or payment provider
  • Bachelor's degree or equivalent practical experience
  • A detective-like mentality with desire to help customers
  • A creative and eager mindset, and enjoy finding solutions
  • Flexibility to adapt and able to manage multiple assignments while working independently
  • Enjoys working in fast-paced and rapidly changing start-up environment
  • Passion for Square's mission of economic empowerment
  • Desirable: Experience within commercial lending, credit operations, or credit card services
  • Desirable: Experience with financial analysis including reviewing financial statements

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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