Technical Program Manager (TPM), Business Platform Management

  • New York, NY, United States
  • Employees can work remotely
  • Full-time

Company Description

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

Job Description

As a Technical Program Manager (TPM) within the Product, Operations and Programs (POP) team, you'll use your technical expertise to lead our highest priority, complex, cross-functional programs that affect the entire company. 

From large-scale migrations to enterprise software development initiatives, you will help accelerate delivery of technical programs at scale by guiding teams, making data-driven decisions, managing risks, and communicating with executives and partners. TPMs at Block are masters at managing multiple programs at the same time, you are equally comfortable leading Executive Steering Committees as you are with hashing out technical project details.

You Will:

  • Manage technology programs from inception to closure, including resource allocation, scope/schedule/budget management to ensure successful delivery

  • Partner and build consensus with Engineering and Product Managers to ensure projects delivery intended business benefits

  • Proactively manage risks, issues, and decisions to improve delivery predictability

  • Remove impediments for the project teams

  • Exercise technical judgment in working with large, cross-functional teams

  • Contribute to the maturation of tools and processes to simplify delivery execution 

  • Manage communication of progress/status with executives and other project partners

  • Exemplify transparency and compassionate assertiveness

  • Lead with curiosity and a commitment to continuous process improvement

  • Celebrate team accomplishments

Qualifications

  • 4+ years of technical project management experience in migrating large-scale applications into the Cloud

  • An active project management certification (PMP, PMP-ACP, PgMP, etc)

  • Hands-on experience deriving and maintaining RACI matrices or other methods to clarify project roles and responsibilities

  • Solid understanding of SDLC

  • Experience and comfort in managing project teams that are fully remote

  • Hands-on experience leading projects using Jira for Agile delivery management

  • Exceptional verbal and written communication skills with the ability to work with technical and non-technical, cross-functional groups

  • Exposure to project-focused executive-level Steering Committee meetings

  • An ability to distill complex issues into solvable and actionable tasks

  • A passion for pushing boundaries and questioning the status quo

Nice to have:

  • Experience using Google Suite, SmartSheets

Prior experience with Ruby, GraphQL

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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