As a Cash Business Systems Analyst, your goal is to improve the work experience for advocates and leadership by delivering reliable and scalable solutions that lower the burden of systems use for our employees.

You Will:

• Work on moderately complex business and technical problems, analyzing and evaluating current business methods and procedures for improvement

• Design and implement new methods, procedures, and systems (both automated and manual) to improve the productivity, processing, and flow of information with our customers

• Identify and problem solve for issues that prevent an optimal experience for advocates and customers 

You Will Also:

• Create and maintain thorough, up-to-date, functional and technical systems documentation for projects, design, customization and maintenance actions taken

• Create and maintain thorough, up-to-date training documentation, and deliver 1:1 or group training sessions

• Design, execute, manage and document test plans.  Take appropriate actions to address defects

• Negotiate winning solutions for customers and the organization  

• Manage multiple efforts simultaneously and adjust to changes in direction as needed to meet business objectives

• 3+ years of experience as a Business Analyst or Business Systems Analyst with increasing levels of responsibility

• At least 3 years of in-depth, hands-on experience with consultation, design, implementation and maintenance of an enterprise class business system.  

• Ability to effectively manage multiple, complex efforts simultaneously and adjust to changes in direction as needed to meet business objectives

• Ability to lead cross-functional projects 

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.