Product Manager, Inventory, Square for Retail

  • Full-time
  • Alternate Location: San Francisco, United States

Company Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

To solve this problem, we expanded into software and built integrated solutions to help sellers sell online, manage inventory, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Job Description

Square is built by an incredible team that is on a mission to make commerce easy for all types of businesses. As Square expands to meet the needs of a broader seller base, it is necessary to invest in unmatched experiences and technical capabilities. We help Retail businesses of all sizes start, run, and grow their business. We help our customers succeed with an omnichannel solution that includes a dedicated Retail POS across a variety of form factors, specialized workflows, advanced insights, and inclusion in the greater Square ecosystem.

As an Inventory Product Manager on the Square for Retail team you will empower retailers to control and understand their inventory. Your work will impact retailers across the world using Square for Retail (and other products in our ecosystem), helping them to start, run and grow their business. Our approach at Square is both customer-focused and data-driven. You will define the product strategy, coordinating and completing projects, and optimizing our customers' experience. You will also collaborate with designers, engineers, analysts, marketers, and other team members within the organization to ensure that our product reaches customers and provides a remarkable, delightful experience.

You Will:

 

Oversee the user experience for a suite of products and features across multiple platforms (iOS, Android, web, APIs, integrated hardware accessories such as printers + barcode scanners)

Develop industry-leading products across desktop, mobile, and native platforms that uniquely serve Square's customers

Guide the product roadmap for Square for Retail and execute the delivery timelines for the work required to drive growth, experience, and health

Work with our leadership team and leaders across products (Square Online, Loyalty, Marketing, Invoices, Staff, Square Developer), and organizations (Product, Marketing, Sales, Customer Success, Partnerships) to build inventory management tools that serve our active Square for Retail user base

Operate cross-functionally and build partnership across the company in delivering excellent products

Influence important partners throughout Square to align intent, resources, and prioritization

Work with your product development team to achieve personal and team goals

Qualifications

Experience building mobile and web products - including experience working on products with developer facing interfaces (i.e. APIs and SDKs) and shipping elegant customer-facing products

Customer empathy and experience shaping product direction and execution based on customer needs

Experience working with data analytics to understand product usage, identify opportunities, and design experiments that enable you to measure your products performance

Navigated product scale challenges of a growing user base

Experience working managing a high-performing team of software engineers, using contemporary software development practices

Experience collaborating with engineering, design, data science, marketing, and product teams, using clear documentation.

Developed industry-leading products that have gained a followership and product loyalty

Passion for Square's mission, with new technology and for solving complex problems.

At least 5 years of experience, 3 years working in Product

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $202,500 - USD $247,500
Zone B: USD $192,400 - USD $235,200
Zone C: USD $182,300 - USD $222,800
Zone D: USD $172,200 - USD $210,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

  • Healthcare coverage
  • Retirement Plans including company match 
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
  • Paid parental and caregiving leave
  • Paid time off
  • Learning and Development resources
  • Paid Life insurance, AD&D. and disability benefits 
  • Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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