Senior Product Manager, Afterpay Merchant Experience

  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

We’re looking for a Senior Product Manager to join and lead an exciting new team within Afterpay. 

You will be building things from the ground up and will be expected to deliver things from zero to one.  You will be responsible for the end to end merchant experience and also supporting our core service that interacts with our consumer facing teams. 

This role is highly cross-functional and you will partner closely with other product managers, engineering, design, analytics, risk, legal, compliance, sales, finance and operational teams to construct product features to support this new initiative.

You will:

  • Lead design and development of features that will support the end to end merchant experience from onboarding, merchant self service through to settlements

  • Drive the development of our core service as we continue to build features that will support the entire consumer finance experience for our consumers globally

  • Have experience working in a highly cross-functional environment and can build product features that require coordination across various teams

  • Partner with product marketing and sales ops to deliver our go to market strategy

  • Write great user stories, product requirements and process flows to guide development teams

  • Create and manage product roadmaps and backlogs

  • Work with dev leads on planning and sprint processes

Qualifications

  • 5 years of product management experience in a fast paced environment

  • Excellent verbal and written communication skills

  • Experience leading and working with geographically dispersed teams

  • Experience in Fintech

  • Familiarity with the merchant payments or eCommerce

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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