Product Design Manager, Marketing Automation

  • Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

As a product design manager at Square, you will lead a team of product designers to build our entire communication platform, empowering us to connect with our merchants on a daily basis, driving critical operations for them and growth opportunities for Square. You’ll drive the high level vision for how the whole process works, from audience creation, content management, testing and automation tools, to measurement and governance. We're looking for a design manager that can guide a cohesive vision for both our internal partners and external merchants, provide mentorship to the other designers on the team, and closely collaborate with our cross-functional partners.

This is a remote position. 

You will:

  • Lead from a customer-first perspective, advocating for the customer and approaching problems with an experience mindset.

  • Partner with your peers to create and implement a bold multi-year vision and strategy. 

  • Build strong relationships with cross-functional team members and leads across the organization.

  • Find opportunities to improve systems and processes to create more value in our business and our customer experience.

  • Provide guidance of your team's output, facilitating partnerships and the design process. 

  • Promote an outstanding design practice, influence product strategy, and ensure product execution.

Qualifications

You have:

  • 8+ years of professional design experience and 1+ years of people management

  • Experience effectively collaborating and maintaining relationships with a range of partners

  • Ability to help drive large-scale efforts and vision for their team through the work of their reports, and often delivers their own high-level designs

  • Experience managing product designers, exhibiting ability to hire, build, mentor, and motivate.

  • The ability to articulate high-level team goals and connect your work to larger team or company initiatives.

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

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