The Orders team oversees the platform that powers all sales, order management, pricing and reporting at Square. The team is also responsible for the order management and checkout experiences on Square's Point of Sale solutions and the core reporting experiences on our merchant dashboard.

We're looking for someone to lead a team of Product Managers on the Order Management team. You will be the steward of a suite of web/mobile experiences and API solutions that are important to our omni-channel strategy at Square. Our sellers, developers and partners across the globe need our order management solutions and experiences to help them sell anywhere and to manage all their sales in one place. You will lead the teams responsible for building and growing our order management solutions globally, maintain an empowered product team and manage relationships with partners across Block. You will report directly to the Head of Product for Orders and join a close-knit, full-stack team spanning Engineering, Design, Product Marketing and Data Science.

As the Product Lead for the Order Management team, you will oversee product features from creation through execution. You will work with designers, engineers, product analysts, and other partners across Square to ensure that our Orders platform powers 1st party and 3rd party commerce solutions that sellers need to run and grow their business. You will advocate for the voice of our sellers, buyers and developers to provide experiences that are not just reliable, scalable, and secure, but are a competitive advantage for Square and delightful to use.

This is a visible role that provides an opportunity to lead one of the most important and fastest growing parts of Square's omni-channel commerce solution.

You Will:

• Inspire and lead a team of Product Managers.
• Understand our customers and their needs, and guide our world-class team to ship remarkable solutions.
• Lead the vision for the future of order management, and implement a strategy to achieve it.
• Foster an environment that enables the team to build quickly while maintaining a high standard for quality
• Collaborate with and influence partners and teams throughout Block.
• Lead the planning, scoping, and prioritization of projects to achieve all of our goals. You will outline entire roadmaps and project requirements, goals, and constraints.
• Represent the team with partners and senior company leaders to align resources and prioritization.
• Guide the creation of reusable platform solutions that are delightful, scalable and remarkable.

You Have:

• Developed and implemented a product strategy, with measurable impact. You have experience creating or co-creating with your team a product strategy that balances long-term goals with short-term experimentation. You help a broader team understand how work ladders up to the strategy and main goals.
• 10+ years of product management experience or equivalent; including 4+ years as a people manager. Prior experience as a software engineer or solutions architect or building platform products is desirable.
• Excellent people management experience and instincts. You have hired and coached product teams, and addressed performance management thoughtfully and deliberately.
• You have a thoughtful product development approach that balances customer needs with results. You help your team edit the product down to its essence in an elegant fashion that accounts for internal constraints.
• You are a collaborator and thoughtful in building relationships with partners. You will partner with your functional lead peers on Orders and build enduring, productive relationships across Block.
• Experience with merchant order management workflows from experience from working in e-commerce or related industries. You care about empowering business owners with powerful tools that help them to sell anywhere.
• Passion for Square's mission, with new technology and for solving complex problems.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $269,600 - USD $329,500
Zone B: USD $269,600 - USD $329,500
Zone C: USD $269,600 - USD $329,500
Zone D: USD $269,600 - USD $329,500

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Benefits include the following:

• Healthcare coverage
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off
• Learning and Development resources
• Paid Life insurance, AD&D. and disability benefits 
• Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.