Business Intelligence Analyst, Portfolio Analytics

Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

On the Portfolio Analytics team, we manage Square's risk portfolio across our Point of Sale, Banking, and Staff products. As part of the team, you'll prevent high-risk activity across Square's evolving platform of products. You will also directly contribute to reports that inform senior executives and board members' understanding of risk performance.

We are looking for a Senior Business Analyst to join our team, reporting to the team lead. This Analyst will identify risk trends across Square's products; create strategies to improve Risk performance; and communicate the health of the risk portfolio to senior partners across the company.

You Will

Partner with Product, Policy/Operations, Data Science, and Engineering teams to solution new products/processes, influence product road maps, and design product strategies
Diagnose problems and develop compelling, data-driven recommendations
Analyse trends across the Square's Risk portfolio and design scalable methodologies for anomaly investigation and forecasting
Design executive presentations for Square's leadership including general managers and board members
Manage the development, reporting, and visualisation of metrics for the entire Square organization
Develop and maintain data pipelines and ETLs

Qualifications

5 or more years of relevant experience (or masters and 3+ years)
Strong proficient in SQL
Experience designing and creating data visualizations (e.g. Looker)
Ability to deal with ambiguity when dealing with unstructured problems and delivering projects
A passion for Square's mission
[Bonus] Experience in risk, trust & safety, payments, or spam prevention
[Bonus] Experience forecasting, trend analysis and F&S
[Bonus] Consulting / project management experience
[Bonus] Experience with scripting and data analysis programming languages (e.g. Python, R, etc)
[Bonus] Experience using statistics and machine learning
A BS/BA in Statistics, Mathematics, Operations Research, Management Science, Computer Science, or a related technical field, OR BS/BA in Criminal Justice, Economics, Business, or a related business field

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Perks

We want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Paid time off
Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.