Demand Planning Manager

Full-time

Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

The Demand Planning Team forecasts unit demand for Square Hardware across countries and channels. The demand forecasts are utilized by cross-functional stakeholders to inform hardware supply planning, profit and loss (P&L) forecasting, marketing initiatives, and retail partner strategies.

As a Demand Planning Manager, you will be responsible for leading a team of demand planners who develop forecasts for all of Square's Hardware product lines. You will work closely with teams throughout Retail, Product Marketing, Finance and Hardware Operations. You will report to the Global Demand Planning and Analytics Lead.

You will:

Drive a formal weekly unit demand planning process and update forecasts to address the latest demand trends, seasonality, go-to-market plans, changes to promotional calendars, and input from external partners
Improve processes and development of new tools, either individually or in collaboration with other managers and teams
Develop launch forecasts and identify demand signals
Present performance to plan and changes to forecast to the internal team weekly and to executive leadership on a monthly basis
Partner with internal cross-functional team members to develop strategies to maximize sales opportunities
Review historical trends, evaluate forecast results, and provide actionable recommendations to business teams
Partner and work with business systems team to help develop internal tools to make the demand planning function sustainable and scalable

Qualifications

You have:

8+ years experience in demand/merchandise planning with 2+ years in managing a team
Experience in retail or consumer electronics industry preferred
Led key initiatives such as product launches and scenario planning
Experience coaching and mentoring direct reports
Advanced proficiency in Microsoft Excel and retail math
Ability to translate data into actionable information to drive results

Additional Information

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

Healthcare coverage
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Paid time off
Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.