Sales Enablement Product Marketing Manager, Square Point of Sale
- Full-time
Company Description
Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place. Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.
There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.
Job Description
The Product Marketing Manager, Sales Enablement will be a key participant in the Square Point of Sale team's onboarding optimizations and GTM efforts. As part of the Square Point of Sale Growth team, You will design and deliver sales enablement programs/collateral to increase sales growth while also supporting all major feature launches. You will report to a Senior PMM.
You Will:
The Product Marketing Manager, Sales Enablement will be a key participant in the Square Point of Sale team's onboarding optimizations and GTM efforts. As part of the Square Point of Sale Growth team, You will design and deliver sales enablement programs/collateral to increase sales growth while also supporting all major feature launches. You will report to a Senior PMM.
You Will:
- Develop partnerships with sales, account management, and customer success to engage and educate teams on Square Point of Sale and its add-on products.
- Understand the sales cycle and how best to accelerate sales pipeline velocity to improve conversion rates and payments revenue growth.
- Promote understanding, communication, and execution between sales, product management, marketing, finance and customer success.
- Understand our seller's goals, pain points, concerns, and their buying process and journey for Square Point of Sale. Understand key differentiations and benefits between Square's payments and point of sale solutions.
- Own the development of content and collateral to assist sales in driving business growth, including pitch decks, case studies, sales playbooks, emails, SPIFFs, battle cards, demo scripts, one sheets, product collateral, how-to videos and more.
- Establish and manage a sales enablement content repository and ensure that client-facing teams have access to the latest materials. Field ad hoc content and support requests from the sales team.
- Design and launch new hire / ongoing product training programs for sales and account management teams to ensure they understand our products in depth. Coordinate global rollout and refinement. Gather feedback from sales teams and analyze win/loss to constantly improve programs.
- Define, track, and report on key metrics that indicate sales effectiveness improvements.
Qualifications
- 4+ years working with any combination of sales/project management and/or Product Marketing experience
- BA/BS or equivalent work experience
- Project Management - Ability to scope a project from inception to completion in an organized way. Balances multiple projects and goals at once. Likes to scope and determine new initiatives with support from senior leadership.
- Sales Expertise - Experience within a revenue-driven customer-facing role, understands both Sales Dev + Account Executive functions.
- Relationship-focused - Ability to build strong, lasting relationships with the sales leadership team.
Additional Information
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Perks
We want you to be well and thrive. Our global benefits package includes:
- Healthcare coverage
- Retirement Plans
- Employee Stock Purchase Program
- Wellness perks
- Paid parental leave
- Paid time off
- Learning and Development resources
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.