Training Program Manager
- Full-time
Company Description
Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.
Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.
Check out our locations, benefits and more at cash.app/careers.
Job Description
We are looking for a Financial Crimes Compliance Training Program Manager to join Block and support the continued build of our Global Financial Crimes program for Block's Cash Business. Our mission is to make banking and financial services accessible to the underserved and unbanked by developing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the Company.
You will work with Financial Crimes Compliance Leads, Trainers and other relevant partners to support development and documentation of training artifacts that demonstrate compliance with applicable laws and regulations across multiple jurisdictions. You have a passion for creating organizational clarity in environments where the pathway to success is uncharted and the goals are competing and complex.
Qualifications
You Will:
Work closely with cross functional operations and training leads to support administration of the Financial Crimes training program
Execute logistical solutions required to create and facilitate training, including management of training session invites, artifact collection and retention, tracking completion of training content review or approval and updates, and maintaining training project plans
Collect and package training artifacts in response to audit or exam requests
Achieve stakeholder buy-in and lead from behind to effectively drive change
Maintain an understanding of Cash App products and features and applicable domestic and international compliance requirements
Stay informed of regulatory developments, industry trends and Block product road maps to ensure the training program(s) are up-to-date
You Have:
3+ years of a project / program manager experience supporting compliance operations teams with a financial services firm
Excellent presentation, verbal, and written communication skills
Knowledge in BSA/AML regulations, risks and typologies
A mindset to deliver results strategically, resourcefully, and methodically in a rapidly changing environment
Even Better:
Experience working in a Payment or Fintech company
Relevant industry certifications
Fluency in a language other than English
Additional Information
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.