Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

The Cash Customer Operations Analytics team is a one-stop data team for operations needs now scaling with the needs of the business.  We’re working hard to build the infrastructure and dashboarding solutions needed to keep Cash going strong.

We are looking for a Data Engineer who will build the data infrastructure and reporting solutions to support data requests from regulators, partners, and litigations received for Cash App. This role will partner with analysts and legal teams and focus on building out ad-hoc ETLs as well as long-term, scalable solutions for complex, confidential data needs.

You Will:

• Build ad-hoc data sets to provide insights and actionable recommendations that will help satisfy various legal, regulatory, and compliance requests

• Work closely with analysts, program managers, leadership and other cross-functional teams to build, design, and maintain scalable data infrastructure for readily available, self-serve reporting

• Partner closely with our analysts and legal teams to provide accurate and relevant data in a timely manner in order to respond to requests from regulatory bodies 

• Identify tooling improvements to leverage, automate, and solve for complex organizational data needs

• Become a subject matter expert for Cash Customer Operations data, both current and historical, and their relevance to specific regulatory requests

• Translate complex data into actionable insights and business recommendations

• Maintain confidentiality regarding the work you do, and the nature of the requests

• 4-6 years of experience as a data engineer or analyst working heavily with SQL and Python

• Previously used Snowflake, AWS, or other cloud data environments

• Familiarity with Fivetran, Mulesoft, or any automated ETL system

• Comfortable with git or other software versioning systems

• Comfortable gathering business requirements for current and future reporting needs in an ambiguous and fast-paced environment

• Ability to communicate to both business and technical teams clearly

• Technical skills must include advanced SQL (DML, DDL, etc.), Python, cloud environments, ETL tools

• Comfortable working with XML and JSON, converting data from and into these formats

• Proactive data pipeline monitoring to ensure data quality

Nice to Have:

• Former experience working with Customer Success KPIs and metrics

• Experience or exposure to other coding languages such as Javascript, R, Ruby, etc.

• Knowledge of the Fintech industry, Banking, Fraud Detection

• Experience working with multiple teams and their associated reports needs

• Comfortable working with JIRA, managing a backlog, prioritizing between stability and features

• Data Science or Machine Learning exposure

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.