The Operating System (OS) team at Cash App takes a horizontal view of the Cash App experience, collaborating with product and engineering partners to build the platforms, primitives and containers that power our apps and drive our experiences. Our mission is to build a foundation that enables, empowers and elevates the Cash App experience and those who support it. We are seeking an imaginative and driven product designer to join our growing OS team to help shape the future experience of our core product across mobile and desktop. 

You will help define and map the future Cash App product structure and ecosystem, focusing on information architecture and new or changing paradigms around how customers consider and navigate their finances. Taking a systemic lens, you will help design and define the core surfaces of the Cash App product experience, thinking holistically about the overall customer experience and how the features and surfaces of the product come together to create a coherent and feasible system. 

This position is full-time and based in New York City and available for Remote.

In this role, you will:

• Play a key role in shaping the future of finance and how customers are empowered to manage their money

• Contribute to defining our product experience and design system across several foundational surfaces

• Be involved in every aspect of creating the product playbook, from brainstorming the next great product innovation to prototyping new features

• Utilize your full range of product design, interaction design, and visual design skills 

• Apply original, creative thinking to create step change, visionary product concepts

• Lead work driving fundamental concepts across mobile and web clients

• Contribute to high-level strategic decisions, in partnership with the product and executive teams

• Give and solicit feedback from other designers in order to continually raise our bar for quality

You have:

• A passion for turning complex problems into simple and engaging experiences

• Outstanding UX ability, visual design and product thinking for mobile apps

• Experience applying research, usability tests, and metrics to inform design decisions

• Comfort with an iterative design process that includes accepting and acting on feedback

• Strong collaboration and self-management skills

• A deep penchant for systems thinking and UX

• Strong analytical, technical, and strategic chops

• Background in customer-facing frontend development for mobile clients and the web

• Experience collaborating across disciplines to lead or support a new idea or product to launch

• Experience conducting and guiding user research and cross-functional collaboration

• Strong collaboration and self-management skills

• Proven skills in presenting work, workshopping concepts, and evangelizing new ideas

• Demonstrated experience with end-to-end (hybrid UX and UI) product design

• Experience partnering with Front-end Engineering (iOS / Android)

• Experience designing for inclusivity and for diverse audiences (international audiences, multi-language localization, accessibility for people with disabilities, etc.

• 6-10 years of experience on creative teams and in technical environments

• 8+ years of software design, visual design, interaction design, UX design, and prototyping experience

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. 

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.